Postman starts on splash screen and then crashes Win11

Hey!
i seem to have an issue with Postman Desktop software.
Setup works as intended but when i start the app, happens the thing i mentioned in the title, does the loading bar for a short 3 seconds and closes down.
haven’t even got a chance to log in or any other action so it sits at a fresh install state here.

did the usual diagnostics routine
win updates
run/install as admin
did a clean reinstall of the software

i’ve found mentions here of GPU_DISABLE option for the startup which i did as well.
and in the logs i’ve seen one line which raises some questions, any solution for this?
i am at a loss at this point, can’t do intended things using the web version, got to have the desktop one ready to go :frowning:

[29280][1730977769337][main][error]["Main~handleUncaughtError - Uncaught errors",{"code":"ENOENT","errno":-2,"name":"Error","message":"ENOENT, node_modules\\keytar\\build\\Release\\keytar.node not found in C:\\Users\\username\\AppData\\Local\\Postman\\app-11.18.0\\resources\\app.asar","stack":"Error: ENOENT, node_modules\\keytar\\build\\Release\\keytar.node not found in C:\\Users\\username\\AppData\\Local\\Postman\\app-11.18.0\\resources\\app.asar\n    at createError (node:electron/js2c/node_init:2:1657)\n    at Object.func [as .node] (node:electron/js2c/node_init:2:2376)\n    at Module.load (node:internal/modules/cjs/loader:1126:32)\n    at Module._load (node:internal/modules/cjs/loader:967:12)\n    at c._load (node:electron/js2c/node_init:2:13672)\n    at Function._load (C:\\Users\\username\\AppData\\Local\\Postman\\app-11.18.0\\resources\\app.asar\\node_modules\\@sentry\\node\\dist\\integrations\\console.js:41:47)\n    at Module.require (node:internal/modules/cjs/loader:1150:19)\n    at require (node:internal/modules/cjs/helpers:119:18)\n    at Object.<anonymous> (C:\\Users\\username\\AppData\\Local\\Postman\\app-11.18.0\\resources\\app.asar\\node_modules\\keytar\\lib\\keytar.js:1:14)\n    at Module._compile (node:internal/modules/cjs/loader:1271:14)"}]
1 Like

Same problem here. Windows 11 and stuck on the splash screen

i did find the solution :
tested it on another company computer and had the same issue, so bigger picture here.
it was the network setup that i have in the company, Fortinet EDR system took Postman on the watchlist :smiley:
and after that i asked my network admin to solve some other issues where i couldn’t do requests.

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