Postman fails to open on win10 (splash screen shows, disappears and then nothing)

Iโ€™ve got a fresh laptop so as just re-installing things however postman seems to be playing hardball and refusing to start, see below for trying to run from command line (Itโ€™s canary but standard is doing exactly the same). Anyone got any ideas ?

XPS 13
Win 10 1809 build 17763.348 Enterprise edition

Thanks

Paul

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>set POSTMAN_DISABLE_GPU=true

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>set ELECTRON_ENABLE_LOGGING=true

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>set ELECTRON_ENABLE_STACK_DUMPING=true

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>PostmanCanary.exe

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>
1551943233342 main info "Booting PostmanCanary 7.0.5-canary01, win32-6.1.7600 on x64"
1551943233358 main info "EventBus~initialize - Success"
1551943233358 main info "UpdateHandler~init - Success"
1551943233358 main info "RuntimeExecutionService~initialized: Success"
1551943233358 main info "ProtocolHandler~init - Success with status: true]"
1551943233436 main info "PluginHost~bootHost: Booted - 1"
1551943233656 main error "Bootstrap-models~bootstrap -Failed",{"name":"Error","message":"More than 10% of the data file is corrupt, the wrong beforeDeserialization hook may be used. Cautiously refusing to start NeDB to prevent dataloss","stack":"Error: More than 10% of the data file is corrupt, the wrong beforeDeserialization hook may be used. Cautiously refusing to start NeDB to prevent dataloss\n    at Persistence.treatRawData (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\persistence.js:242:11)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\persistence.js:281:38\n    at tryToString (fs.js:513:3)\n    at FSReqWrap.readFileAfterClose [as oncomplete] (fs.js:501:12)"}
TypeError: Cannot read property 'collections' of undefined
    at bootstrapModels (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\main.js:127:27)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\bootstrap-models.js:34:14
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\lib\waterline.js:918:25
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\lib\waterline.js:719:25
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:952:25
    at iteratorCallback (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:995:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:847:20
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:52:16
    at done (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:241:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:44:16
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\common\adapters\waterline-shared-nedb.js:320:29
    at newArguments.(anonymous function) (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\executor.js:29:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\persistence.js:305:26
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\persistence.js:283:22
    at tryToString (fs.js:513:3)
    at FSReqWrap.readFileAfterClose [as oncomplete] (fs.js:501:12)
Main~handleUncaughtError - Uncaught errors TypeError: Cannot read property 'collections' of undefined
    at bootstrapModels (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\main.js:127:27)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\bootstrap-models.js:34:14
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\lib\waterline.js:918:25
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\lib\waterline.js:719:25
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:952:25
    at iteratorCallback (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:995:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:847:20
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:52:16
    at done (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:241:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:44:16
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\common\adapters\waterline-shared-nedb.js:320:29
    at newArguments.(anonymous function) (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\executor.js:29:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\persistence.js:305:26
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\persistence.js:283:22
    at tryToString (fs.js:513:3)
    at FSReqWrap.readFileAfterClose [as oncomplete] (fs.js:501:12)
1551943233675 main error "Main~handleUncaughtError - Uncaught errors",{"name":"TypeError","message":"Cannot read property 'collections' of undefined","stack":"TypeError: Cannot read property 'collections' of undefined\n    at bootstrapModels (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\main.js:127:27)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\bootstrap-models.js:34:14\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\lib\\waterline.js:918:25\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\lib\\waterline.js:719:25\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\node_modules\\async\\dist\\async.js:952:25\n    at iteratorCallback (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\node_modules\\async\\dist\\async.js:995:17)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\node_modules\\async\\dist\\async.js:847:20\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\async\\lib\\async.js:52:16\n    at done (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\async\\lib\\async.js:241:17)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\async\\lib\\async.js:44:16\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\common\\adapters\\waterline-shared-nedb.js:320:29\n    at newArguments.(anonymous function) (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\executor.js:29:17)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\persistence.js:305:26\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\persistence.js:283:22\n    at tryToString (fs.js:513:3)\n    at FSReqWrap.readFileAfterClose [as oncomplete] (fs.js:501:12)"}
1551943234575 pluginHost info "Booting Plugin Host for PostmanCanary 7.0.5-canary01, win32-6.1.7600 on x64"
1551943234583 pluginHost info "PluginsHost: Booted"
1551943234590 pluginHost info "not exist",{"errno":-4058,"code":"ENOENT","syscall":"open","path":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.openApi\\version.json","name":"Error","message":"ENOENT: no such file or directory, open 'C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.openApi\\version.json'","stack":"Error: ENOENT: no such file or directory, open 'C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.openApi\\version.json'"}
1551943234590 pluginHost info "PluginInstallationService~installOrUpdatePlugins Installing plugin",{"version":"0.0.10","pluginId":"postman.openApi","isInstalled":false}
1551943234591 pluginHost info "PluginInstallationService~installFromLocal",{"pluginZipPath":"C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\plugins\\postman.openApi.zip","pluginsDir":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins","currVersionDirPath":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.openApi\\0.0.10","tempDir":"C:\\Users\\pbrown\\AppData\\Local\\Temp","result":{"pluginId":"postman.openApi","version":"0.0.10","status":null}}
1551943234598 pluginHost info "PluginInstallationService~installFromLocal extracting"
1551943234607 pluginHost info "not exist",{"errno":-4058,"code":"ENOENT","syscall":"open","path":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.sample\\version.json","name":"Error","message":"ENOENT: no such file or directory, open 'C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.sample\\version.json'","stack":"Error: ENOENT: no such file or directory, open 'C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.sample\\version.json'"}
1551943234607 pluginHost info "PluginInstallationService~installOrUpdatePlugins Installing plugin",{"version":"0.0.1","pluginId":"postman.sample","isInstalled":false}
1551943234609 pluginHost info "PluginInstallationService~installFromLocal",{"pluginZipPath":"C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\plugins\\postman.sample.zip","pluginsDir":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins","currVersionDirPath":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.sample\\0.0.1","tempDir":"C:\\Users\\pbrown\\AppData\\Local\\Temp","result":{"pluginId":"postman.sample","version":"0.0.1","status":null}}
1551943234611 pluginHost info "PluginInstallationService~installFromLocal extracting"
1 Like

We have the same problems here on Windows Server 2012 R2

Disabling GPU
(node:17544) [DEP0061] DeprecationWarning: fs.SyncWriteStream is deprecated.
Main~createDefaultWorkingDir - Default working dir creation already attempted
1562147453381 main info "Booting Postman 7.2.0, win32-6.3.9600 on x64"
1562147453382 main info "EventBus~initialize - Success"
1562147453387 main info "UpdateHandler~init - Success"
1562147453389 main info "RuntimeExecutionService~initialized: Success"
1562147453390 main info "ProtocolHandler~init - Success with status: true]"
1562147453486 main info "PluginHost~bootHost: Booted - 1"
1562147453619 main info "Bootstrap-models~bootstrap - Success"
1562147456460 main info "PluginHost~bootHost: Booted - 2"
1562147459428 main info "PluginHost~bootHost: Booted - 3"
1562147462409 main info "PluginHost~bootHost: Booted - 4"
1562147465362 main info "PluginHost~bootHost: Booted - 5"
1562147465982 pluginHost info "Booting Plugin Host for Postman 7.2.0, win32-6.3.9600 on x64"
1562147465986 pluginHost info "PluginsHost: Booted"
1562147465993 pluginHost info "PluginInstallationService~_shouldReInstallPlugin",{"installedVersion":"0.0.10","currentVe
rsion":"0.0.10"}
1562147465994 pluginHost info "PluginInstallationService~_shouldReInstallPlugin",{"installedVersion":"0.0.1","currentVer
sion":"0.0.1"}
1562147465995 pluginHost info "PluginsHost~installOrUpdatePlugins: Synced all plugins",[{"pluginId":"postman.openApi","v
ersion":"0.0.10","status":"skipped"},{"pluginId":"postman.sample","version":"0.0.1","status":"skipped"}]