This is very urgent, I lost all my collections/projects and canât restore it from Trash.
I got popup today in the middle of my work saying that if I want to upgrade to version 7.0.6 either now or later. I selected later and it says âif you select later you can still recover your projects and then it asked me to delete all my local files, which I did.
When I logged again, my files were gone.
When I go to MyWorkspace | Team tab I see message âYou need to have an active internet connection to be able to switch to or create a workspaceâ. Before this message was saying for long time âtrying to Syncâ.
If I go to Upgrade dropdown in top right corner, pop up âEnable Sync to view your teamâ comes up with button âEnable Syncâ. I keep clicking on this button but it doesnât do anything.
I tried to recover my files from Dashboard Trash - but my files are not there. I thought they are saved for minimum one day!!??
I looked in Recycle Bin but I donât see files there.
I donât keep my files on Git, I back them up to local network drive every Friday, so I lost the work for whole this week.
My Postman version is v 7.0.6, my Windows version is Windows 7, Service pack 1.
Hey Mike â Iâve responded to your support request. Letâs continue the conversation there. Iâll circle back up on this thread once weâve closed out the support thread!
+1 I just upgraded to Postman 7, to fix a syncing problem (cloud connection failing). Now my cloud sync is working, but all my local collections are gone (b/c they never previously synced to cloud).
Sorry to hear that. If you havenât logged out of Postman yet could you go to Settings > Data > Export Data and select Download all data including data in workspaces I have joined and try importing them again?
Hey @zbeat Thats because the collections were always there, however they were not shown in your active workspace. We are still continuing to investigate why that might have happened.
In the meantime the workaround should unblock anyone stumbling on this thing.
In my case, I was not signed in but after the update, I was prompted to signoff, I obliged and now I lost all my collections⊠Why is that a product upgrade deleted all user application data?
Is there a way out?
The upgrade to v7.6.0 force logged me out and told me my password was incorrect (stored in Google account). When I reset the password and logged in - all my collections are gone. https://web.postman.co/me/trash never opens. I have lost years of work.
Welcome to community
Sorry to hear youâre facing issue with your data from the application. Letâs first check if you have all of your data synced to your web dashboard which is accessible anytime. To check this please navigate to the below locations and see if your data is present:
Alternatively, let us try installing Canary to confirm all of the data populates for your account accordingly. The canary build will be installed an entirely separate app/directory â if it works as expected, feel free to continue using it or to uninstall it entirely.
After this upgrade, my collections are still there but now suddenly they canât connect
I didnât change anything, it just forced me to upgrade and re-login and now everything is broken
My fix was to change from âBrowseâ to âBuildâ in the bottom right of the screen. It took a while to find. It looked like all the collections were lost after upgrading to 7.33.1. This is because in the other Collections tab, in bold print in the middle of the screen it says: âLooks like you donât have any collections.â
Same thing seems to happen to me every single time I upgrade Postman. Happened just now when I upgraded to v8.
In the past, I just recreated my collections from scratch but will try the various fixes here. But the Postman team should REALLY do soemthing about this.
Had this happen today when updating, changing from online â offline â online (bottom left) fixed the issue and my collections are back. Replying to this old post as it was one of the first google hits that appeared when I was looking for a fix.
