so recently our Public API Workspaceās visibility was changed from Public to Team (it has always been a public workspace until this issue). Weāve checked our emails to try to trace down when / who in the team may have done this, but we cannot find any email indicating that this change was made. However, we can say it was a few days ago (based on requests weāre receiving to join).
Now, when we try to change the visibility from Team to Public, we get this error in the bottom right corner:
Weāve tried waiting + asking another admin team member to make the change, however, we still receive the same error.
Does anyone know why this might be the case? Maybe @kevinc-postman ?
Has your team account recently been upgraded? If so, the Community Manager role on the team would be the only person who can change the visibility. Every other person would need to send a visibility change request and wait for approval.
You should be able to see the visibility change event in the Workspace Activity Feed, you can find the link to this on the Overview Tab.
Thanks so much for your response! I reached out to their support team and apparently, our workspace was a false positive in the spam detection tool:
Upon internal review of your user account and collections, it would appear that this error may be related to a āfalse positiveā that is being reported on our auto spam detection tool.
They marked it as ānot spamā (though atm weāre still having trouble switching the workspace).
Your troubleshooting tips were great though, and here are some quick answers:
We havenāt upgraded our workspace
I am the Admin of the workspace (so all requests should go through me)
We donāt have anything related to this change in the activity feed
