Postman - Session expired on every start

Help Hub
1

Since a while every time I start postman I have to login. I get the message that the session is expired.

Any idea?

image
image1023×537 19.1 KB

1 Like
2

I deleted these folders and the issue seems to be solved. I will observe the next days and provide feedback.

C:\Users\<user>\AppData\Local\Postman*
C:\Users\<user>\AppData\Roaming\Postman

2 Likes
3

Hey @klodoma :waving_hand:

Appreciate you raising this and confirming that it’s solved. :folded_hands:

Please do let us know if you have similar issues in the future.

4

I am having the same issue on macOS using the latest version of Postman:
Version 11.70.2
UI Version: 11.70.2-ui-251104-1855
Desktop Platform Version: 11.70.2 (11.70.2)

Never mind. Deleting the local data solved the issue.

  1. Open DevTools
  2. Click on Clear Site Data:

image
image1036×644 41.8 KB

5

From first answer - delete files in C:\Users\<user>\AppData\Roaming\Postman solved this.
From second answer (which I tried first), clearing site data didn’t solve this.

6

Did this. Didn’t solve it for me. Experiencing this since my update to Tahoe.

1 Like
7

Hey @waldgeist / @adrian-bathurst :waving_hand:

Welcome to the Postman Community! :postman:

Would you be able to share a little more context about your individual situations, please?

Are you both experiencing the app session expiring when you open it up after previous logging in?

8

As per my reply, deleting files in C:\Users\<user>\AppData\Roaming\Postman solved this.
Before, my issue was - launch Postman and log in, close it shortly afterwards, re-launch Postman again, it would say the session had expired and that I had to re-login. This happened on every launch of Postman. After deleting the files mentioned, it’s working fine and hasn’t asked for a re-login since.

2 Likes
9

Is Postman team aware of this issue?

I’m don’t feel comfortable deleting whole profile folder. I would be much happier if Postman would release update with a proper fix.

10

Same on macOS Tahoe

Version 11.82.2
UI Version: 11.82.2-ui-260127-0248
Desktop Platform Version: 11.82.1 (11.82.1)

11

We’re currently investigating the issue and working on a fix, once I have the timeline for the release I will update the thread.

I personally wouldn’t recommend deleting those files as it potentially might have knock on effects in other parts of your Postman instance and could lead to data loss.

3 Likes