Postman 7.24.0 - CPU 83% & Memory very high

I checked this: CPU usage way too high · Issue #7370 · postmanlabs/postman-app-support · GitHub
and this: https://github.com/postmanlabs/postman-app-support/issues/7294.

I start Postman and almost immediately it freezes before I can even do anything like delete history or open a collection. I don’t save history anyway, so that should not be an issue.

I have less than 20 collection and only 3 environments.

I closed and opened Postman, and I restarted the laptop.

Now when I run PM, the screen is totally black (!). I can get to my collections by opening a new Postman window.

The image button spins very often.

It is impossible for me to use PM at this point.

Hi @GuyLev

Sorry to hear about the experience with the application. Could you please post this as comments on the relevant GitHub thread below on CPU usage which should help our team look into this further?

With regards to the blank screen and sync issue, could you submit a ticket and share a screen-record of this behavior along with the logs to check on this issue further?

Thank you!

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I also had this issue with the current version.
Here is a possible explanation and working solution for users experimenting this today :

In my case, this happened because Postman kept trying to sync my data, but failed to do it (mostly because of corrupted data in my AppData).
I could see it because the Sync spinner in the top right corner kept spinning and remained blue.

Solution:

  1. Save your data ! This is necessary because Postman is failing to sync it…
    You can do it by going in Settings > Data > Download all my data including data in workspaces I have joined.

  2. Move the corrupted Appdata Postman folders to Postman_backup for example (this can still be useful if you forgot to save something…):
    C:\Users<user>\AppData\Local\Postman -> C:\Users<user>\AppData\Local\Postman_backup
    C:\Users<user>\AppData\Roaming\Postman -> C:\Users<user>\AppData\Roaming\Postman_backup

  3. Re-install Postman

  4. Re-import your data by going in Settings > Data > Import Data

1 Like

Thanks! It works perfectly!

Faced same issue, followed the steps as given above and it worked perfectly!! thanks

It worked, but why did an error pop up when choosing to import the archive.
I just renamed the *_backup folders to Postman, restarted Postman and the problem went away.

I have the same issue, idle Postman is using 20% of my i9-13900HX CPU which is a lot.
However it does not seem to be related to any sync issue

Hey @supply-astronaut-970 :wave:

Welcome to the Postman Community! :postman:

Could I please ask that you add your comment and details to the GH thread here:

t’s the best way to get this in front of the development teams and not lost in a Postman User Community thread. :pray: