rreddy15
May 5, 2020, 6:49pm
1
Getting Blank screen after Opening collection runner. I have deleted all cookies and still getting same issue. I am using postman 7.6.0 version. Can you please help me out.
SabriH
May 5, 2020, 8:12pm
2
Hi @rreddy15 ,
Welcome to the community!
Could you provide some more environment details (OS, etc.) about the issue you’re facing?
Also, a screenshot would help us to see the problem too. Thank you!
rreddy15
May 6, 2020, 6:23am
3
Using Windows 10. Please find below screen print.
SabriH
May 6, 2020, 2:54pm
4
This seems related to the following open issue:
opened 02:25AM - 08 Aug 19 UTC
closed 10:43AM - 08 Sep 20 UTC
bug
platform/windows
**Describe the bug**
First. It loads so slow.
second, Goes completely black a… fter having an HTTP request and will be completely unusable. It freezes then hangs a couple of minutes before it turns into black screen.
**To Reproduce**
Steps to reproduce the behavior:
1. Open the App on windows 10 machine. wait at least 1 minute to load
2. POST a request with heavy load
3.Results can be seen but it freezes
4. Scroll to results
5. See error
**Expected behavior**
1. Icon should show
2. Even after heavy load, Postman shouldn't goes black screen
**Screenshots**
**App information (please complete the following information):**
- App Type Native App
- Postman v7.3.6
- OS: Windows 10 64-bit
I’d suggest commenting there and following that thread as well. Could you try the suggestions from the following article, which involves disabling GPU, and see if it helps?
