I have two folders and cannot delete them, neither online nor in the windows app (v11.39). After deletion, a message is shown “Folder was deleted successfully” and then after refreshing the page the folders appear again.
Please check your logs what is going on, the links to the folders are:
https://web.postman.co/workspace/My-Workspace~adf36924-43b0-4b49-8722-d9bf61242528/folder/41363365-75e06d86-57c5-494a-b3bf-f3d616173a48
https://web.postman.co/workspace/My-Workspace~adf36924-43b0-4b49-8722-d9bf61242528/folder/41363365-b00e379c-a2bf-416f-b991-c260f7ffc982
Welcome to the Postman Community! 
I’m not able to reproduce that on my side - Are these old folders or new folders that have just been created?
If you create another folder, can that be deleted?
Have you tried closing and reopening the client or logging out and in again?
On the desktop client, have you tried the Clear Cache and Reload option?
If you’re still having issues with this, could you share a screen recording showing the problem on your side?
This happens for me as well systematically over last 6-12mo, whenever I delete a large folder:
- Deleted folder contains a lot of subfolders, requests & examples (~20,500 lines in JSON when you export the collection)
- Collection is in a team workspace
- Collection is published to Postman docs site
- Using Postman web client
It seems to be a sync issue where for large folders Postman only executes the deletion locally (in client cache), but doesn’t sync the deletion to master. If I edit/delete smaller folders in the same collection there are no issues, so folder size seems to be the key issue. I stopped using the desktop client and tried using the web client only and it seemed better but I still have issues.
Workaround: delete sub-folders inside the large folder 1 by 1. These smaller folder deletions sync correctly (appear in collection changelog etc). Then delete the large folder once it no longer has any sub-folders.
Steps to replicate (in Postman web client):
- Delete large folder in collection
- Postman message shows: “Folder was deleted successfully” + Folder disappears in collection’s folder list
After 2)
- View collection changelog => deletion is not recorded in changelog
- Export collection => deleted folder is still present in the exported JSON
- Open published Postman docs site (synced to the collection) => deleted folder is still present in the docs site
- Refresh Postman web client => deleted folder reappears in the collection’s folder list
- Log out from Postman web client & log back in => deleted folder reappears in the collection’s folder list