I am unable to open the app. Each time I try I get the below error and I have tried all the troubleshooting steps.
I am installing on a Windows 10 Enterprise virtual machine on Citrix VDI. I have full admin rights on this machine and I’ve been able to install other applications.
I have tried both the latest 32bit and 64bit installs from Download Postman | Get Started for Free with the same error.
I have tried uninstalling the app with Windows Add/Remove and I’ve deleted the Postman folders below and tried re-installing. I haven’t ever had the Chrome app.
C:\Users\<user>\AppData\Local\Postman and
C:\Users\<user>\AppData\Roaming\Postman
My C:\ Drive I’m installing onto has >40Gbs of space available.
I tried ending all Postman processes and then trying to run from Command prompt. Below is my command and the results. I got the same error above.
C:\Users\USER>
Not disabling GPU
ProtocolHandler~init - Success with status: true]
Main~createDefaultWorkingDir - Default working dir creation already attempted
1618424558319 main info “Booting Postman 8.1.0, win32-10.0.18363 on x64”
1618424558319 main info “EventBus~initialize - Success”
1618424558382 main info “Proxy configuration has not been setup”
1618424558382 main info “CloudProxyManager~init - Success”
1618424558382 main info “UpdateHandler~init - Success”
1618424559147 main info “RuntimeIPCAgent~started: Success”
1618424559147 main info “LeaderSelection: Initialized successfully”
1618424561740 main info “Bootstrap-models~bootstrap - Success”
1618424569817 main info “window-manager~newSharedWindow: Shell loaded”
1618424593814 main info “Main~AppEvents - Received booted event for process shared”
1618424593841 main error “Main~AppEvents - Shared window boot failed”,{“_e”:{“name”:“Error”,“message”:“”,“stack”:“Error\n at getErrorWithStack (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:330679:12)\n at new DexieError (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:330808:19)\n at mapError (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:330838:14)\n at handleRejection (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:331322:14)\n at IDBOpenDBRequest. (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:334529:9)\n at IDBOpenDBRequest. (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:331535:23)”},“name”:“UnknownError”,“message”:“Internal error opening backing store for indexedDB.open.”,“inner”:{“name”:“UnknownError”,“message”:“Internal error opening backing store for indexedDB.open.”},“_stack”:“UnknownError: Internal error opening backing store for indexedDB.open.\n at mapError (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:330838:14)\n at handleRejection (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:331322:14)\n at IDBOpenDBRequest. (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:334529:9)\n at IDBOpenDBRequest. (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:331535:23)”,“stack”:"UnknownError: Internal error opening backing store for indexedDB.open.\n at mapError (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:330838:14)\n at handleRejection (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:331322:14)\n at IDBOpenDBRequest. (file:///C:/Users/USER/AppData/Local/Postman/app-8.1.0/resources/app.asar/js/vendor-shared.js:334529:9)\n
I don’t have any NODE_OPTIONS variable in my Windows Environment.
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