My question:
I’m the admin for a group with some old shared workspaces. The person who created the workspaces left our group, and now no one in the group has permission to delete these workspaces. How can I delete them?
I’ve already tried:
Under Workspace Settings, there is no Delete option for these workspaces like there is for workspaces that I own.
Clicking the role does not open a menu for this collection–it’s just text.
I invited myself to the collection directly, but I wasn’t added to the workspace list. Still only the team listed with the Collaborator role. EDIT: Also tried adding a new user to the workspace using one of my alternate email addresses and specifying the Admin role for the new user. But that user was still treated as part of the existing team, with the Collaborator role.
It looks like this is a known problem. For paid users, it looks like there’s a superadmin role. For unpaid accounts like mine, I found a reference to contacting customer support to have the collections manually deleted.
