Version 11.42.4 a blank white screen windows 11


when I use postman website, my apis are all ok,and works.

But, the destop app cannot open, I triey to uninstall and install it again and again.
so sad. Please help me

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Hey @SophieYe :waving_hand:

Welcome to the Postman Community! :postman:

Are you using the Postman Desktop client while on a company VPN or behind a firewall? Has this been working in the past?

你解决这个问题了吗,我一直没有解决,已经好几天了

this issue still exists in the postman’s version: 11.44.0 and windows11 version:24H2.


PS: the online postman can work well.

Would it be possible to extract your logs from the app and send them over to [email protected]?

Reference or link this conversation in the email so that we can track it, please.

https://support.postman.com/hc/en-us/articles/360025298633-How-to-get-logs-from-the-Postman-Desktop-app

It will give us a better idea of what might be happening for you here. :folded_hands:

I have just sent a email and attached my computer logs. Thanks for your attentions and hope to be helpful for you.

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没有,一直都没有,我现在都只能用网页版,非常难过

可以用了,到下载页面下载最新版本

我的不行,我已经升级到11.45了,还是一片空白

yep,I followed you advise, my version is 11.45.6. but, so sad, it still a blank page when I click on the “switch to workspace”.
image


It seems blank

你的意思是现在安装的版本可以看到顶部菜单栏吗?就像我图中这样。
image
如果是的话,你可以退出重新登录试试。

试了呢,退出登录、重新安装都试过了, 仍然是不行的,好悲伤啊