Postman web page frozen

I just created an account with Google, created a Team without adding other members yet and wanted to start using Postman. However, the web page just turned white and there is no way to interact with it.

I tried:

  • launching it again from postman.com
  • deleting browser data / clearing the cache / doing a hard refresh
  • changing the browser
  • installing Postman

When I installed it, I was prompted to migrate my team to a newer (?) version of Postman. When trying to do so, I have to visit the Dashboard, which is frozen as described.

When opening the Developer Tools, I can see the two errors below, I do not know whether they are helpful or not.

TypeError: i.PLANS[e] is undefined
    isFree Lodash
    mapStateToProps BodyContainer.js:109
    Redux 8
    React 10
    Redux 14
raven.js:51:37
uncaught at resolveActiveWorkspace Error: i.PLANS[e] is undefined
isFree@https://lively-eclipse-549238.postman.co/prodash/js/app.72457357c483bbe0dbc1.js:1:288480
mapStateToProps@https://lively-eclipse-549238.postman.co/prodash/js/app.72457357c483bbe0dbc1.js:1:764618
wrapMapToPropsFunc/</r<@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:393634
wrapMapToPropsFunc/</r.mapToProps@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:393773
wrapMapToPropsFunc/</r<@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:393616
handleFirstCall@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:398713
pureFinalPropsSelectorFactory/<@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:399351
run@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:382698
connectAdvanced/</c</Connect.prototype.initSelector@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:385407
Connect@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:384223
Kg@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:45660
th@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:57085
uh@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:57391
Rh@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:60803
Uh@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:60273
Sh@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:60099
wh@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:59469
kg@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:58839
enqueueSetState@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:90392
vttU/F.prototype.setState@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:622297
connectAdvanced/</c</Connect.prototype.onStateChange@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:385860
dispatch@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:358738
routerMiddleware/</</<@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:375135
sagaMiddleware/</<@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:490629
dispatch@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:362639
k/<@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:409444
runPutEffect/<@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:177231
exec@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:102425
flush@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:102620
asap@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:102489
runPutEffect@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:177189
runEffect@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:176060
next@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:174890
currCb@https://lively-eclipse-549238.postman.co/prodash/js/vendor.4562bf948929153b3f27.js:1:175516
raven.js:51:37

Hey @Jakob_Schoedl

We identified an issue and have released a fix for this now - Would you be able to give it another go and see if that has fixed things on your side, please?

2 Likes

Hi, it seems to work now. Thank you very much!

2 Likes