Postamn is crashing when running it on Catalina fresh install

Ask the Experts and Postman Tips
1

How to reproduce:

  1. Format Mac SSD
  2. Install macOS
  3. Update macOS to Catalina (install all latest updates)
  4. Install Postman
2

Hey @minde.j

Could you give us more information on the actual error you are seeing? You can also send us the application logs from View > Developer > View Logs in Finder to [email protected]

3

Here it is:

[84445][1574067976131][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[84445][1574067976133][main][info][“EventBus~initialize - Success”]
[84445][1574067976135][main][info][“UpdateHandler~init - Success”]
[84445][1574067976136][main][info][“RuntimeExecutionService~initialized: Success”]
[84445][1574067976608][main][info][“Bootstrap-models~bootstrap - Success”]
[84445][1574067976809][main][info][“window-manager~newSharedWindow: Shell loaded”]
[84445][1574067978279][main][info][“Main~AppEvents - Received booted event for process shared”]
[84445][1574067980018][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[84445][1574067980027][main][info][“Main~AppEvents - Received booted event for process requester”]
[84445][1574067989394][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:57:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[84473][1574067998987][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[84473][1574067998989][main][info][“EventBus~initialize - Success”]
[84473][1574067998991][main][info][“UpdateHandler~init - Success”]
[84473][1574067998992][main][info][“RuntimeExecutionService~initialized: Success”]
[84473][1574067999178][main][info][“Bootstrap-models~bootstrap - Success”]
[84473][1574067999347][main][info][“window-manager~newSharedWindow: Shell loaded”]
[84473][1574068000647][main][info][“Main~AppEvents - Received booted event for process shared”]
[84473][1574068002253][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[84473][1574068002263][main][info][“Main~AppEvents - Received booted event for process requester”]
[84473][1574068004899][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:62:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[84490][1574068037221][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[84490][1574068037224][main][info][“EventBus~initialize - Success”]
[84490][1574068037226][main][info][“UpdateHandler~init - Success”]
[84490][1574068037227][main][info][“RuntimeExecutionService~initialized: Success”]
[84490][1574068037406][main][info][“Bootstrap-models~bootstrap - Success”]
[84490][1574068037535][main][info][“window-manager~newSharedWindow: Shell loaded”]
[84490][1574068039175][main][info][“Main~AppEvents - Received booted event for process shared”]
[84490][1574068040949][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[84490][1574068040959][main][info][“Main~AppEvents - Received booted event for process requester”]
[84490][1574068041004][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[84490][1574068041013][main][info][“Main~AppEvents - Received booted event for process requester”]
[84490][1574068047642][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:32:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[86302][1574078819414][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[86302][1574078819416][main][info][“EventBus~initialize - Success”]
[86302][1574078819418][main][info][“UpdateHandler~init - Success”]
[86302][1574078819419][main][info][“RuntimeExecutionService~initialized: Success”]
[86302][1574078819622][main][info][“Bootstrap-models~bootstrap - Success”]
[86302][1574078819864][main][info][“window-manager~newSharedWindow: Shell loaded”]
[86302][1574078821384][main][info][“Main~AppEvents - Received booted event for process shared”]
[86302][1574078823277][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86302][1574078823286][main][info][“Main~AppEvents - Received booted event for process requester”]
[86302][1574078823301][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86302][1574078823311][main][info][“Main~AppEvents - Received booted event for process requester”]
[86302][1574078922317][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:57:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[86358][1574078931419][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[86358][1574078931423][main][info][“EventBus~initialize - Success”]
[86358][1574078931425][main][info][“UpdateHandler~init - Success”]
[86358][1574078931427][main][info][“RuntimeExecutionService~initialized: Success”]
[86358][1574078931653][main][info][“Bootstrap-models~bootstrap - Success”]
[86358][1574078931920][main][info][“window-manager~newSharedWindow: Shell loaded”]
[86358][1574078934026][main][info][“Main~AppEvents - Received booted event for process shared”]
[86358][1574078937479][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86358][1574078937482][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86358][1574078937507][main][info][“Main~AppEvents - Received booted event for process requester”]
[86358][1574078937509][main][info][“Main~AppEvents - Received booted event for process requester”]
[86358][1574078939628][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:57:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[86384][1574078947912][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[86384][1574078947914][main][info][“EventBus~initialize - Success”]
[86384][1574078947917][main][info][“UpdateHandler~init - Success”]
[86384][1574078947918][main][info][“RuntimeExecutionService~initialized: Success”]
[86384][1574078948143][main][info][“Bootstrap-models~bootstrap - Success”]
[86384][1574078948486][main][info][“window-manager~newSharedWindow: Shell loaded”]
[86384][1574078950881][main][info][“Main~AppEvents - Received booted event for process shared”]
[86384][1574078954001][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86384][1574078954021][main][info][“Main~AppEvents - Received booted event for process requester”]
[86384][1574078954046][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86384][1574078954076][main][info][“Main~AppEvents - Received booted event for process requester”]

4

Here is screen recording: https://www.youtube.com/watch?v=Ht6pt_i5JVI&feature=youtu.be

5

On my new Macbook Pro, POSTMAN crashes the OS. Postman starts, you see a beachball for 2 mins and then the machine crashes and reboots.

I tried uploading my logs but your system rejects text with more than 5 URLs. I tried deleting a few but it kept complaining. I mailed it to the address above.

1 Like
6

I am seeing this as well with the latest version of Postman. Any idea on what is causing it and/or when its going to be fixed?

7

Hi @scott.everts

Welcome to the community :wave:
Can you follow the below link and see if that helps you resolve the issue?

8

Thanks! By following all of the instructions and deleting all of the local data this did resolve the issue.

1 Like