Performance runner hangs on "Preparing to run"

[GeraltOfDivia (Bar Akiva)]

Trying to run performance tests on the collection runner results in it hanging for indefinite time, even with very small users or run times.

I’ve tried closing and re-trying a run but nothing works. Manually sending out requests (or a collection-wide run) does work. It’s the performance feature that is hanging.

Nothing comes up on google, nor on the forum search.

[gbadebo-bello]

Hi @GeraltOfDivia. Welcome to the Postman Community!

Can you please download your application logs, and send it to us at [email protected] so we could take a close look into your account?

[GeraltOfDivia (Bar Akiva)]

Unfortunately, I can’t download application logs. View >Developer > Find in file explorer doesn’t open up anything for me. I did however send an email to the address youve mentioned with a screen capture.

[navigation-cosmonaut (Lukasz)]

Hello,

Has a solution been found for this error?. I have a similar problem.

• Postman Web, Desktop Agent, Windows 10, Google Chrome

1. When try to start a collection of tests, they are not started. I only see “Preparing to tests”.
2. The problem occurred after updating Postman Agent to version 0.4.26
3. The problem only occurs when trying to use Desktop Agent. When I switch to Cloud Agent, the test collection works without any problems.
4. In attached is the error from console when I run test collections

[gbadebo-bello]

@gbadebo-bello

download your application logs , and send it to us at [email protected] so we could take a close look into your account?

Hi @navigation-cosmonaut. Could you also reach out to support so we can take a look into your account to see of there could be anything going on there?

[navigation-cosmonaut (Lukasz)]

Ok, I sent email to support