Our company has a basic license for 32 users.
One of the user reached out to say that he can’t run a folder or a collection anymore.
We know the basic plan has a limit of 25 run per user / per month, or 250 per month for the whole team.
It is confirmed in the ressource usage that we went way above the limit
What I do not understand is that if I try to run a folder, indeed it says I am above the limit
but I can still click on the run button and the folder is ran effectively, increasing the total number.
I also ran it more than 25 times to ensure it was not related to the 25 per user limit.
I’m using the standalone application (up to date) and all runs are “Run manually”
Does anyone know how this works ?
Should I not be able to run it ?
Is there some settings in the billing configuration allowing to go past the 25 limit that I didn’t see ?