Hello, I signed in this morning to find all my workspace collections gone, when they were there yesterday. I’ve tried reloading, signing out and signing back in, clearing cache and reloading and none of that fixed the problem. Going here doesn’t show my collections either, it just seems to keep load…

Hi @julioc-oi . Are you seeing any errors specifically? What happens when you click export?

@gbadebo-bello The date of the most recent collection changes is 25 Nov 2024. I made changes to this collection and saved them yesterday. Workspace history shows a date of 4 Dec 2024 for the most recent data.

@gbadebo-bello I made changes up until about 2PM yesterday. Left my machine running overnight - Postman must have updated automatically, because I am on the current release. It was when I unlocked my workstation this morning and brought my window up on the desktop that I noticed my workspace was com…

@gbadebo-bello I’m able to access the latest version of my collections/environments now. Thanks for your help.

@julioc-oi , are you currently logged into Discourse with the Postman account you’re experiencing this issue on? I’m asking because we’d like to take a closer look into your account to see what might be going on. So I want to be certain I have the right account info.

@gbadebo-bello - This appears to be resolved - I closed and opened the Postman application one more time and the dialog finally prompted me as usual. Since my collection arbitrarily appeared around the time that the issue was declared resolved, I probably needed to restart it one more time, which I …

Hi @julioc-oi . I’m glad to hear that this works fine for you now. Thank you for keeping me posted!

@gbadebo-bello I’m still missing the most recent 2 years of updates from my collection after the issue today - is there any way to get that back?

Hi @jamieeaton . Does restarting the Postman application help in your case?

Workspace Collections disappeared

Help Hub

danny-dainton (Danny Dainton) October 20, 2025, 10:51am 35

This is related to the ongoing AWS incident, it’s not due to an update to a particular version.

More information here:

We’re seeing signs of services from AWS starting to recover now and hopefully, we’ll be out the other side soon.

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Workspace Collections disappeared

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