Troubleshooting 200 code without results

Help Hub
1

I am somewhat new to Postman and REST APIs. I am making a simple get call to a web application called JotForm. My company uses this site to capture various information from our user community. The JotForm api is rather simple. I am making the following get:

image

I am using an api key for authenitcation. This call returns a code of 200, but the results body is empty. We’ve been using this site for several years and there are many submissions available. I subsequently determined that any endpoint (…api/garbage) returns a code 200 without results.

I’ve opened a ticket with JotForm but thought I would cover my bases and see what the Postman community advised. I am at a loss on how to troubleshoot this issue.

2

Hey @mark-schurmann :waving_hand:

Welcome to the Postman Community! :postman:

That’s the response from that API, Postman is just presenting that to you.

Are you following some public documentation to know how the request is constructed?

Does the API have any other routes that are returning data?

Does the status code change when you completely remove the API Key?