Hi All :waving_hand:. We are experiencing a degradation in service this morning. AWS is having a major outage and by extension, some of our services are not working as they should. Our team is actively on the lookout, investigating, and actively communicating with the AWS team. We anticipate that …

Hopefully its fully working tomorrow :crossed_fingers:

First of all, the message on yor status page, is not enough: Update - We have seen significant recovery of the features. We are continuing to monitor for any further issues. Oct 20, 2025 - 08:20 PDT We need to have a list of all services that have recovered. I can tell you that Collection Runn…

Postman’s staff may be seeing a recovery in services, but I can tell you that I am not. The app’s new version released today simply will not load collections for me properly. I rather doubt I’m the only one.

I can confirm that it’s not working right now. I just selected a request, and it never loads, which is really annoying because it’s a request from a local collection that I created myself. It should always work and use a local copy as a fallback — I don’t want to use any cloud-related services

I can also confirm it does not work. I was working with a collection, just duplicated existing item, and it never loaded. Restarted postman, now nothing is loading :frowning:

Same here, all of my workspace queries disappeared and now i am sitting on a production outage caused by postman of all things - cannot update without these queries. I will be moving away from postman going forward, this is outrageous. I already had one outage when postman forced me onto the cloud …

Still down here to. Collections come and go.. This is not stable. Maybe its time to rethink this Cloud dependent design that you switched to a few years go. Offline Sync should be a thing. We use these Tools to do Production thing, things that are on deadlines and a Local installed TOOL should not …

that’s exactly what happened to me 2 minutes ago

I am experiencing same issues, freezing/hanging when loading on both web app/desktop.

Some of our services are down due to a major AWS outage

Help Hub

science-architect-87 (Robert Z) October 20, 2025, 8:47pm 71

This is absolutely ridiculous the collections aren’t cached locally and then synced when back online. If the goal is to infuriate users and have them consider alternatives then job well done boys!

Topic		Replies	Views
Collections disappeared Help Hub collections	24	1488	October 20, 2025
Postman data does not loaded ( Collections , Requests e.t.c ) Help Hub collections , request , performance	2	1024	October 20, 2025
Using Postman with Z-Scaler Help Hub offline-mode , scratchpad	101	104662	September 27, 2023
“How about a fresh start?” — aka Postman just deleted all my work Help Hub feedback	2	251	October 20, 2025
Workspace Collections disappeared Help Hub collections , workspaces	33	1008	October 20, 2025

Some of our services are down due to a major AWS outage

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