Postman crashes at startup and cannot get it to un-crash without losing all my collections

Ask the Experts and Postman Tips
1

Steps to reproduce:

  • Go to %appdata%
  • Delete or Rename Postman
  • Open postman again, now new data is created.
  • Click Skip login, go to app
  • Click Import
  • Click Raw Text
  • Paste the following:
  • Click import

curl --request POST
–url ‘https://x’
–header ‘Authorization: Basic x’
–header ‘Accept: application/json’
–header ‘Content-Type: application/x-www-form-urlencoded’
–data ‘grant_type=client_credentials&scope=x’ | jq

(Raw text to paste, not sure if form formatting breaks it somehow: curl --request POST \ --url 'https://x' \ --header 'Authorization: Basic x - Pastebin.com)

Result:

image
image1946×1211 83.4 KB

Next steps:

  • Close or taskkill postman
  • Reopen postman
  • Still showing only showing:

Something Went Wrong
Postman has encountered an error. If this problem persists, contact us at [email protected]

I can get postman to work again by deleting %appdata% postman, but I have a lot of local postman collections that I don’t want to lose…

On the error box page I can’t do anything. No menu, pressing Alt won’t show up a menu…

Is there a way to unbrick my postman without deleting all the app data?

2

Is there any solution for this issue.
I am also facing the same issue in Windows 11.

I cannot even open the Postman application for getting the version of the app.

1 Like
3

This doesn’t solve. Postman keeps crashing on me in Windows 11. with clean install and AppData deleted. after the crash, Windows Tasks Manager keeps showing two instances of Postman processes

1 Like
4

Same problem on Fedora 39, 2024.01.26
installed via rpm, dnf, asked for login, then as soon as you sign it, instant-crash forever, can’t do anything.

5

Hey all :wave:,

The best place to report issues is over on our Github issue tracker - It’s the fastest method of getting it in front of the team:

Reporting issues on the Postman Community Forum will likely get lost in the threads as more folks are asking a variety of questions each day. :pray:

6

same here (Rocky 9)
Postman auto kill it’s process after login.

7

Hello,

I have the same issue on Kubuntu 24.04 on kernel 6.8.0-35.
The solution was not to install the app from the store ( Discover in my case ), but to actually download the app from Download Postman | Get Started for Free) and install manully - nothing hard - something like 3 or 4 clicks.

8

Same problems again and again. I have already uninstalled postman like 3 times this months … I will now use bruno for my projects

9

I don’t know if this will help anybody, but it worked for me on a Windows platform:

  • remove (or rename) the file AppData\Roaming\Postman\Crashpad\settings.dat

Doing that has allowed Postman to start correctly with all of my collections etc in-tact.

9 Likes
10

Awesome! This worked for me. Thanks

11

It’s worked! Thanks!

12

This worked for me.Thanks.