My Postman windows desktop app is blocked

[dhiliban06 (Dhiliban B K)]

I have cleared out my localAppData and even uninstalled the application but when i try to reinstall it, it shows just the blank page and asks me for the login and once i login in the web then it returns to the blank page.

My other colleagues are facing the same issue from last evening around IST 16:00

[danny-dainton]

Hey @dhiliban06

Welcome to the Postman Community!

Are you able to follow the steps listed here to see if that resolves this issues for you:

Unable to open the Postman Desktop application

Could you follow the steps below to see if this helps resolve the issue: Force close any Postman processes if running through Task-manager. Next navigate to the two locations below and rename the “Postman” folder to “Postman.old” C:\Users\<username>\AppData\Local C:\Users\<username>\AppData\Roaming Launch the application

[dhiliban06 (Dhiliban B K)]

Hi @danny-dainton,

Thank you for your response and the warm welcome.
I have followed the steps; however, I am still at the initial stage.

[danny-dainton]

Would you mind pinging the support team on [email protected] from your registered email so that they can take a closer look at this, please?

[maintenance-cosmol12 (Arton)]

Thank you soo much @danny-dainton, this one helped me and fixed the issue! Also I did not lose the collections of requests that I had!
I appreciate it!