My Desktop Client bugged out after the trial period was complete.

🙋 Help
1

Hi Team, I recently tried out the collaboration with postman feature on my desktop client. After the 15-days trial period was over, It asked me to upgrade. I didn’t need additional team members at the time, so I didn’t want the subscription.
And ever since then the desktop app looks like this .

image
image2926×1324 101 KB

I have also tried to manually download the software again. I can also see all my environmnets and collections on the webapp, but can’t run anything.

Does anybody have any suggestions ?

OS version : Apple M1 Pro, 13.5.1 (22G90)

Postman : Version11.11.1

UI version : 11.11.1-ui-240903-0426

Desktop platform version : 11.11.0

Thank in advance
Deeya

2

Hey @deeya-lahiri :wave:

Welcome to the Postman Community! :postman:

Could you reach out to us at help@postman.com from your registered email address. As this is more account related, the support team may be able to better assist you here. :pray:

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