Summary:
While trying to access the Postman API resource to identify all environments I have access to, I received an error that stated “Input parameters are not valid”. I ensured that my API key is valid by trying to access other Postman resources, which worked fine. I also double checked the Postman URL I was trying to hit to confirm it was the right one. Could someone please help me understand what I may be doing incorrectly? I have inserted screenshots below containing the python code I am using, as well as the error I am receiving.
Research:
Lastly, I did read the following post to try to get an understanding of the issue - Unable to get environments list using postman API. However, the environment files I am not seeing via the API are the ones in which I own.
Sorry for the persisting issue.
We were able to replicate this issue on our end.
I have escalated this to our engineering team and will get back to you as soon as I heard back from them.
@jfbriere Technical support informed me that they were going to resolve the problem by the end of week, which should have been 01/08/2022. I’m still experiencing the issue though, so I’m going to follow up with them now. I’ll post another reply once I receive an update.
@xbynum Thank you very much for the information you are providing.
It is greatly appreciated.
I submitted a request with the Postman Submit a request form about this issue and received only uninformed responses.
I had to insist that this was currently investigated (also by providing the link to this current thread) but then only received a vague acknowledgment without any details and certainly no resolution target date.
I also searched the issues of github’s postman-app-support but found nothing about this issue.
Just out of curiosity is there another way to contact them when there is a technical issue?
@jfbriere That is surprising and concerning. I sent an email to “help@postman.com” regarding the issue on December 30th, 2021 and received a response on January 2nd, 2022. I’d say the response time was pretty quick considering it was a US holiday.
Since reporting the issue, I’ve been receiving responses on the same day that I send a request for more information.
