Dear community, I’ve installed Postman on Windows. When I try to hit Send, I’m told the Desktop Agent is unavailable. Moreover, when I open the windows toolbar tray I can see the Postman icon, which says it’s disconnected. Any suggestions as to how to proceed would be most appreciated!

The desktop agent works on Brave if shields are disabled.

Thank you! Why do we need to disable the shields in Brave? Do postman use trackers?

This is what Brave blocks when shields are on, as you can see it blocks “localhost” calls which are used to communicate with the agent: [image]

Web version of Postman not working at all. “Send” button is disabled, saying “Desktop Agent unavailable - Make sure the Desktop Agent is installed and check your toolbar to see if it’s running.”. Yes the agent is running and saying “Disconnected”. Totally unusable. No, updating the agent didn’t hel…

Hey @science-cosmonaut-21 We are currently have an ongoing issue with Postman Agent - More details and updates can be found here: https://status.postman.com/

Thanks dude, solved it for me :grinning:

For my case (MacOS) I could fix this issue by: removing the install for Desktop agent restarting my PC enabling “Privileges” (“Admin rights”) install the Desktop Agent again. Pay attention to some pop-ups asking for access rights.

I have the same issue as of March 23, 2021: Web version of Postman not working at all. “Send” button is disabled, saying “Desktop Agent unavailable - Make sure the Desktop Agent is installed and check your toolbar to see if it’s running.”. Yes the agent is running and saying “Disconnected”. I use C…

@maurif Could you switch to “Cloud agent” and see if that works? [image] Also check if these steps mentioned here further helps.

Desktop Agent Unavailable

Help Hub

SabriH (Sabri H) January 22, 2021, 4:50pm 19

Hi @science-cosmonaut-21,

Just following up here. Our status page has been updated to indicate that this incident should now be resolved. Let us know if you have any further questions or concerns.

1 Like

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Desktop Agent Unavailable

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