Since this morning, collections disappeared for me and my colleague. From the developers logs I see this error: [4822][1760944300673][requester][error][“ExtensibleCollectionAPI~list: Error in fetching collection list.”,{“name”:“Error”,“message”:“ExtensibleCollectionService~getCollectionList: Failed…

Yep - mine is exactly the same; desktop app and web app show no Collections or Workspaces. I think they’ve broken their API (ironic). I’ve sent them a direct message on X

Yes. Same here. Saw this morning and now they are suddenly gone. Not visible Online on the web either

got the error too. mines the same cat get the collection and everything

me too …. I have same problem．．．． no :sob:

Same for me, all collections are gone and i get an error

…same here, workspace, collections, environments,… gone :sob:

Hi All :waving_hand:. A lot of AWS services are down this morning and by extension some of our services are not working as they should. We are investigating this problem promptly and sincerely apologize for the inconvenience caused :folded_hands:.

Same here. All collections are missing.

Collections disappeared

Help Hub

martijnvandergraaff (martijnvandergraaff) October 20, 2025, 7:21am 7

Same here, just after an update. Hope they fix it soon!

Workspace disappeared

Topic		Replies	Views
Workspace Collections disappeared Help Hub collections , workspaces	33	1321	October 20, 2025
All workspaces and collections has disappears. Help Hub collections , workspaces	5	726	August 26, 2024
Some of our services are down due to a major AWS outage Help Hub collections	76	12214	October 22, 2025
Workspace disappeared Help Hub collections , workspaces	5	1010	October 20, 2025
Collections disappeared! Help Hub collections	54	35583	September 5, 2022

Collections disappeared

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