Since this morning, collections disappeared for me and my colleague. From the developers logs I see this error: [4822][1760944300673][requester][error][“ExtensibleCollectionAPI~list: Error in fetching collection list.”,{“name”:“Error”,“message”:“ExtensibleCollectionService~getCollectionList: Failed…

me too …. I have same problem．．．． no :sob:

Same here, just after an update. Hope they fix it soon!

Same for me, all collections are gone and i get an error

…same here, workspace, collections, environments,… gone :sob:

Hi All :waving_hand:. A lot of AWS services are down this morning and by extension some of our services are not working as they should. We are investigating this problem promptly and sincerely apologize for the inconvenience caused :folded_hands:.

Same here. All collections are missing.

+1 The same problem. All collections missed. The “Export Scratch Pad data“ and “Migrate Scratch Pad data“ also not working

same problem here. Hope it’s solved soon

Same here. Would be great if we can see the update on the postman status page (which is currently showing all systems are up and running) https://status.postman.com

If my collections are not restored. I will sue postman.

Collections disappeared

Help Hub

gbadebo-bello (Gbadebo Bello) October 20, 2025, 7:36am 22

Hey all. We created this thread to centrally post updates.

Please keep an eye out.

Topic		Replies	Views
Workspace Collections disappeared Help Hub collections , workspaces	33	1161	October 20, 2025
All workspaces and collections has disappears. Help Hub collections , workspaces	5	694	August 26, 2024
Some of our services are down due to a major AWS outage Help Hub collections	76	11885	October 22, 2025
Workspace disappeared Help Hub collections , workspaces	5	949	October 20, 2025
Collections disappeared! Help Hub collections	54	35320	September 5, 2022

Collections disappeared

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