Auto refresh Token is not working

sharada01 · 30 January 2023 14:32

My question:I am Using Oauth 2.0 for my project , where Access token gets expired every 19 mins , I have to go and click on Get New Access Token Every time . Refresh Token is not working . can anybody please guide me to refresh Token

Details (like screenshots):

joyce · 1 February 2023 00:43

Do you have “Auto-refresh access token” toggled ON, like shown here?

sharada01 · 1 February 2023 17:04

I have turned it on , but still its not refreshing . Please help me on this .
I am using version 10.8.0

upacs · 16 February 2023 16:08

I’m having the same issue. This used to work until I updated Postman yesterday. Currently I’m on 10.10.5, not sure what version I was running before though

amanjotsingh · 22 February 2023 16:43

I do not have the option of toggle Auto-Refresh Token button. It says refresh token is not present.

aerospace-engineer-2 · 7 March 2023 13:11

Hi amanjotsigh - we have exactly the same situation where the auto refresh token toggle button is greyed out.

Did you get any help / solution?

thanks

bens-john · 9 March 2023 12:24

Hi @aerospace-engineer-2 Did you find a solution for this? I am facing the same issue.

aerospace-engineer-2 · 12 March 2023 07:43

Hi sorry, no solution so far.

Moodie007 · 17 March 2023 00:38

The oAuth provider needs to return a refresh token as well as the access token. If you request a token with Postman, or if you use “Manage Access Tokens” you should see both the access and refresh tokens. If it just has the access token the oAuth provider isnt returning the refresh token. Once a refresh token has been acquired the “Auto-refresh token” option will be enabled.

When using Microsoft Azure as an oAuth2.0 provider you need to use offline_access in the scope. This will need to be configured in your app registration too.

For other providers the scopes will be different. Review their documentation or contact their support.