Unable to import collections into Postman

Today I can not import collection in json into postman. I tried on Windows app and on web app. I always get error “Failed to import collection CollectionNamexyz”. It is the same on my and on my coworker computer. I can not find the reason why this error happens. Till today importing collections always worked.

Postman for Windows

Version11.23.1

UI version

11.23.1-ui-241216-0946

this also happening to me and my all coworkers. my postman app version is also 11.23.1 and i also tested older version (11.19.0) but it’s same, nothing changed. (still cannot import Collection)

plus, i digged in my postman app log and found this error message keep being repeated.
(and that’s the only text i can recognize in numerous texts of logs)

[requester][error]["CollectionInterfaceV2~createCollection - Error: ",{"error":{"name":"serverError","message":"Internal Server Error","source":"gateway"},"status":500,"headers":{}}]

so please consider and deliever this problem to team in charge.

in our company, which uses mainly importing Collection file(json) for handing over files between people, this is very serious problem to have a bad influence for work.

same issue happen at my side

Hey Folks,

We’re currently investigating the cause of this and will update this thread once we know more information. :pray:

Hi,
I did some manual trial and error and saw that collections with 20 or more API Endpoints failed to import. If that helps

Hi, same issue, cannot do any import on Postman today, it would be great if someone could have a look as this is quite a big impact issue for a lot of people!

Hey all,

We’ve been able to replicate the import issue, it’s currently not impacting all users. We’ll continue to investigate this and get to the root cause of the problem.

I will keep you updated with any new information once I have some. :pray:

Currently cant import JSON file on postman, pls resolve soon.

Same for me. Using Postman v11.23.1 from MacBook
Observed this error from today(17/12/2024) onwards. Many of my colleagues are also reporting same issue

Also tracking this here - We’re still working on it. Appreciate your patience here folks :heart:

Same issue cannot import OpenAPI 3.0.1 json, also cannot identify the issue, error message has no details. It just says “Internal Server Error”

We’re still investigating all the potential areas and services that this issue is impacting - Apologies for all the inconvenience this may be causing you :pray:

I am also experiencing this, I even tried with swaggers official pet store api example. (“https://petstore3.swagger.io/api/v3/openapi.json”).

Is also not possible to save colection variables: “Something went wrong while saving the collection.”

Have the same issue

Same issue here, thanks for investigating and trying to fix this issue. We just don’t test today, I guess :slight_smile:

Hey Folks,

Really appreciate your patience here - we have applied a fix and can see that the Collections and APIs are not correct importing.

Could anyone confirm this on their side, please?

I can now import json file. Thank you

Everything is OK now. Thank you.

It is OK now. Import is working. Thank you very much.