Problem with exporting collection

Ask the Experts and Postman Tips
1

To Reproduce
Steps to reproduce the behavior:

  1. Highlight the collection to be exported
  2. Bring up a popup menu and select option “Export”
  3. In the Export Collection popup window select recommended json file and click Export button
    Expected Result - Export should be initiated
    Actual Result - Error message: Unable to export this entity. Please check the Dev Tools
2

Hey @zeltser59,

Can you provide some environment information about your setup please? App version, OS etc.

Any screen shots/gifs of what you’re seeing in the application would be great too. It will all help debug the problem.

3

Yes, I’m seeing this, too. I went to Settings, Data, Export data, Download this morning and got the same message, “Could not export the data. Please check the DevTools.” I subsequently checked the Postman DevTools Console and found nothing useful there.

I’m running macOS Mojave 10.14.5, Chrome browser 75.0.3770.100 (Official Build) (64-bit), and Postman for Mac Version 7.2.2 OS X 18.6.0 / x64. I have a large Postman Collections / Request set, but haven’t had problems downloading it before.

4

Here are the screenshots. At screen number 2 see the error in the lower right corner

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5

Hi, I got the same issue today, it worked perfectly well until some update that I have got this morning, the update failed, I downloaded and reinstalled manually, now everything is back to normal.

1 Like
6

Same here. (Full year later). I was hoping to use Newman to do automated tests based off of the stuff I already have saved in Postman. But because I can’t export, I get to manually rewrite all of my requests.
But in addition to the “Could not export the data. Please check the DevTools.” error box (which I couldn’t see at first), mine also freezes for several seconds when I first make the attempt, and can freeze up to several minutes before I force quit the application.

In the DevTools console…
Unexpected return value from ipcRenderer.sendSync: null

Screen Shot 2020-08-24 at 2.30.26 PM
Screen Shot 2020-08-24 at 2.30.26 PM782×195 33.4 KB

7

I am having same issue today.
Postman v9.27.0 is my postman version.
it use to work fine for same system, but i am on macOS Monterey Version 12.4 Apple M1 Pro

8

I’m also facing same issue but it resolved using below steps,

  1. Logout from postman command line interface.
  2. Close postman and reopen, magic it worked for me.
4 Likes
9

Thanks for sharing this.

Your solution came up in search results and also worked for me.

1 Like