Postman Store order is lost?

Hi All.

About a month ago I have purchased Postman Swag, got email and text confirmation with my order number. After this haven’t received any updates on the order or tracking number. Tried to email and called customer service leaving few voicemails. Haven’t got any replies. I have no idea what is happening with the order.

Anyone have had similar experience?
Thank you!

Hey @dennisnikolayenko :wave: Welcome to the Postman Community :tada:

Really sorry for the hassle here. I could find your support ticket and it seems that it is correctly assigned to our relevant team. Just in case, I also pinged the team directly, so hopefully they will be in touch with you shortly.

Thanks so much for your patience. Please do feel free to reach out if there is anything else we can help! :wink:

Thank you so much for your reply! I will keep you posted :slight_smile:

1 Like

@taehoshito Hi again. I haven’t heard anything yet from anyone regarding my order. I have called few times and left few new emails, still no progress. Would it be possible for you to provide any emails of anyone I can email directly? Thank you!