Genesys Cloud Disconnect API Assistance

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1

I am using the Genesys API for disconnecting mass amounts of interactions in Postman. I’ve gotten this to work twice so I know I have the correct set up. For some reason when I try to run the API again, I am getting a “no response” message in the test results. I’ve tried adjusting the delay time but it is not working. Why is this so inconsistent?

Thank you,

Matt Aubin

2

The API is probably hitting rate limits. Try smaller batches or add a short delay between requests to keep it consistent.