Any tips on how to make sure (or force) sync is executed?

Hi,

We are on a paid plan with a few users. Though, have been having sync issues. When one user edits a shared collection or environment, it does not sync to the other users. The indicator on the lower left of the app says sync’d though. And that is confusing as it does not reflect on other user’s app? We tried closing and reopening the app, used the browser and still no joy. How long does it take to sync? we could just be impatient, but would be helpful if we can force it to sync.
Do you have any tips to force it to sync? Or if you can point me to the right direction.
Thanks heaps.

Hey @raguilar-vg :waving_hand:

Welcome to the Postman Community! :postman:

Are these edits only to Variables or to other parts of the Collection?

I am having the same issue with environments. We have shared environments with shared values. If we update a shared value, but explicitly selecting “Update shared value”, other users still do not get the update. It’s proving to be extremely frustrating.

Hey @maintenance-adminis6 :waving_hand:

Welcome to the Postman Community! :postman:

Would it be possible to see a short recording of that or some screenshots of the 2 accounts. You can send that directly to me and mask all the sensitive values, if that helps. :folded_hands:

Hey @raguilar-vg @maintenance-adminis6! If you want faster back and forth on issues like this, jump into our Discord.

It’s where we do real-time troubleshooting, announce our weekly challenges early, and drop tips and hints you won’t see elsewhere. Great place to get unblocked fast and stay in the loop.

Hope to see you there!