Postman authentication issues

Hello,

Everytime i start postman (free account) i must re authenticate with my google account (it was not the case before, i never had to reauthenticate for a very long time) and worse my certificates settings are erased (i have numerous of them and not sure i can rebuilt it, might have lost some…).

Also, i had postman on a older laptop with all the settings there, so i hope to be able to recopy them, but then i was also kicked out of my account on this laptop, had to re authenticate and again i have lost all my cert settings…

is there a way to get stable overtime authentication (using api key for ex) or get it working with google account?

Also is it possible to get back all my certificates settings (might not be possible as this is sensitive security data and i suppose only saved locally)?

Thanks for your help.

Hey @franc.guerin :waving_hand:

Welcome to the Postman Community! :postman:

The best way to move forward with this, as it’s an account based question, is to reach out to us on [email protected] from your registered email. The team there will have more granular information about your specific details and will be able to assist you better.

The Team members that are present here, including myself, don’t have the access required to look closer at your account details so the help we can provide, given the context of the issue, would be limited :folded_hands:

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