Is there another way to install postman desktop?

Ask the Experts and Postman Tips
1

I am having trouble installing the postman desktop app. It will not let me install the desktop app or postman agent, it just says error while installing.

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The error log goes as follows:

12968> 2023-02-22 18:29:30> Program: Starting Squirrel Updater: --install .
12968> 2023-02-22 18:29:30> Program: Starting install, writing to C:\Users\ramis\AppData\Local\SquirrelTemp
12968> 2023-02-22 18:29:30> Program: About to install to: C:\Users\ramis\AppData\Local\Discord
12968> 2023-02-22 18:29:30> SingleGlobalInstance: Grabbing lockfile with timeout of 00:00:10
12968> 2023-02-22 18:29:30> CheckForUpdateImpl: Reading RELEASES file from C:\Users\ramis\AppData\Local\SquirrelTemp
12968> 2023-02-22 18:29:30> CheckForUpdateImpl: Remote version 1.0.9011 differs from local 
12968> 2023-02-22 18:29:30> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
12968> 2023-02-22 18:29:30> ApplyReleasesImpl: Writing files to app directory: C:\Users\ramis\AppData\Local\Discord\app-1.0.9011
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\app.ico to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\app.ico
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\d3dcompiler_47.dll to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\d3dcompiler_47.dll
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\chrome_200_percent.pak to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\chrome_200_percent.pak
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\chrome_100_percent.pak to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\chrome_100_percent.pak
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\Discord.exe to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\Discord.exe
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\icudtl.dat to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\icudtl.dat
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\ffmpeg.dll to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\ffmpeg.dll
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\installer.db to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\installer.db
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\libEGL.dll to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\libEGL.dll
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\libGLESv2.dll to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\libGLESv2.dll
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\resources.pak to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\resources.pak
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\snapshot_blob.bin to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\snapshot_blob.bin
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\updater.node to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\updater.node
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\vk_swiftshader.dll to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\vk_swiftshader.dll
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\vulkan-1.dll to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\vulkan-1.dll
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\v8_context_snapshot.bin to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\v8_context_snapshot.bin
12968> 2023-02-22 18:29:33> ApplyReleasesImpl: Moving file C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\lib\net45\vk_swiftshader_icd.json to C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\vk_swiftshader_icd.json
12968> 2023-02-22 18:29:34> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\Discord.exe]
12968> 2023-02-22 18:29:34> Utility: Process Started: C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\Discord.exe --squirrel-install 1.0.9011, pid 8092
12968> 2023-02-22 18:29:35> Utility: Received exitcode 0 from process C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\Discord.exe
12968> 2023-02-22 18:29:35> ApplyReleasesImpl: ran C:\Users\ramis\AppData\Local\Discord\app-1.0.9011\Discord.exe, pid 5476
12968> 2023-02-22 18:29:35> ApplyReleasesImpl: Starting fixPinnedExecutables
12968> 2023-02-22 18:29:35> ApplyReleasesImpl: fixPinnedExecutables: newCurrentFolder: app-1.0.9011
12968> 2023-02-22 18:29:36> ApplyReleasesImpl: File 'C:\Users\ramis\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility\Narrator.lnk' could not be converted into a valid ShellLink: System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
   at Squirrel.Shell.ShellLink.IShellLinkW.Resolve(IntPtr hWnd, UInt32 fFlags)
   at Squirrel.Shell.ShellLink.Open(String linkFile, IntPtr hWnd, EShellLinkResolveFlags resolveFlags, UInt16 timeOut)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<fixPinnedExecutables>b__11_0(FileInfo file)
12968> 2023-02-22 18:29:36> ApplyReleasesImpl: File 'C:\Users\ramis\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility\On-Screen Keyboard.lnk' could not be converted into a valid ShellLink: System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
   at Squirrel.Shell.ShellLink.IShellLinkW.Resolve(IntPtr hWnd, UInt32 fFlags)
   at Squirrel.Shell.ShellLink.Open(String linkFile, IntPtr hWnd, EShellLinkResolveFlags resolveFlags, UInt16 timeOut)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<fixPinnedExecutables>b__11_0(FileInfo file)
12968> 2023-02-22 18:29:36> ApplyReleasesImpl: Updating shortcut C:\Users\ramis\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Discord Inc\Discord.lnk
12968> 2023-02-22 18:29:36> ApplyReleasesImpl: File 'C:\Users\Fahad\MilesMorales.lnk' could not be converted into a valid ShellLink: System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.
   at Squirrel.Shell.ShellLink.IShellLinkW.Resolve(IntPtr hWnd, UInt32 fFlags)
   at Squirrel.Shell.ShellLink.Open(String linkFile, IntPtr hWnd, EShellLinkResolveFlags resolveFlags, UInt16 timeOut)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<fixPinnedExecutables>b__11_0(FileInfo file)
12968> 2023-02-22 18:29:36> ApplyReleasesImpl: Fixing up tray icons
12968> 2023-02-22 18:29:36> ApplyReleasesImpl: cleanDeadVersions: for version 1.0.9011
12968> 2023-02-22 18:29:36> ApplyReleasesImpl: cleanDeadVersions: exclude current version folder app-1.0.9011
2

its funny that nobody helps with this

3

Hey @nneka-oguh1 :waving_hand:

Welcome to the Postman Community! :postman:

As this problem was raised over 2 years ago, I don’t know the full context and I’m unable to provide any help on there one.

If you’re having an issue installing Postman’s latest version, I can try and help with that if you can share all the details. :folded_hands:

Postman can be downloaded directly from our Downloads page on the website:

We also have an official download channel on Snapcraft for Linux distros

If you’re using vscode, you can also download our extension from here:

4

hello,

the site you provided still gives me the same response. i have tried the canary version, i have disabled my antivirus firewall and run the installer for postman as an administrator. it hasn’t worked, i have deleted the squirreltemp folder and started again, it didnt work.

my system is a windows 64 bit. i don’t know what the issue is but i can’t continue with my class if downloading postman is holding me back.

I look forward to your response.

Thank you.

best regards,
nneka

5

Could you provide the log response for the error please?

Are you able to use the web platform? https://go.postman.co ?