Custom domain ssl issue


when I try to access our custom domain I receive a ssl handshake error.
Any idea why and how to fix?


Hey @christian.schab, could you share the domain and screenshots of any errors shown by the browser in the tab and in the DevTools console?

Hi @kunagpal,


curl -vvv ''
*   Trying
* Connected to ( port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
* successfully set certificate verify locations:
*   CAfile: /etc/ssl/cert.pem
  CApath: none
* TLSv1.2 (OUT), TLS handshake, Client hello (1):
* LibreSSL SSL_connect: SSL_ERROR_SYSCALL in connection to 
* stopped the pause stream!
* Closing connection 0
curl: (35) LibreSSL SSL_connect: SSL_ERROR_SYSCALL in connection to 

@christian.schab Did you ever get a resolution to this issue. I am encountering the same problem.
To Clarify and maybe @kunagpal can answer. I am using a subdomain on a domain owned by our business so maybe it’s a certificate issue being that it is a subdomain?
Here is a screenshot of what I see. I get no network activity at all. The domain was set up properly and verified in the admin tool!