🚀 API Monitoring Incident Management

Integrating APIs
, , , ,
1

:star2: A Step Toward Integrated Incident Management

Postman Monitors do a great job of alerting you to issues, but they stop short of helping manage incidents. That’s where I’ve been experimenting with Postman Flows, building a workflow to address API errors manually or via webhooks.

The Flows allows me to:

Flows
Flows1920×992 129 KB

Incident.io dashboard:

Flows Link

  • :open_file_folder: Select APIs from a collection.
  • :loudspeaker: Detect specific errors like 429 or 503 and categorize them.
  • :memo: Post incidents for tracking and resolution.

This has been a helpful workaround, but it’s manual or Webhook calling and not part of Postman Monitors.

:bulb: The Idea: Merge Monitors and Incident Management

Imagine if Postman Monitors could:

  • Automatically log and categorize API errors.
  • Trigger incident workflows like my Flow does, but seamlessly within Monitors.
  • Integrate with external tools like Slack or Incident.io for real-time updates.

This would combine the flexibility of Flows with the automation of Monitors, saving time and enabling faster resolution.

:crystal_ball: Future Scope

With built-in incident management, Postman could become a one-stop solution for API monitoring and resolution ideal for DevOps and SRE teams.
Such a feature would be widely adopted by enterprise users, positioning Postman as an essential tool for reliability and incident management at scale.

3 Likes
2

This sounds like a great idea for an AI powered agent you can build with flows.

2 Likes
3

I hadn’t looked at it that way, but it’s an excellent idea!

1 Like
4

I love this!

My team has been working on API observability in the Postman platform:

@gladwingt would love to talk about how to achieve what you’re describing with the help of Insights. :slight_smile:

3 Likes
5

@jeanqasaur ,In a few days, I’ll definitely catch up on this. Thank you for the opportunity!

1 Like
6

Hi @jeanqasaur ,
I have requested postman insight alpha access.
I’ve read through the documentation and found it incredibly insightful. it provided a lot of guidance during installation and setup.
I’ve gone through the following steps to set up Postman Insights:

  • Installed and configured Minikube on my macOS with Docker as the driver.
  • Deployed HTTPBin on Kubernetes as a mock API for testing.
  • Successfully installed the Postman Insights Agent from the Git repository.
  • Generated traffic on the HTTPBin deployment using curl and Postman.
  • Completed the injection of the Insights Agent into the HTTPBin deployment.

Currently, I am at the point where I need a Project ID or key to fully connect the agent with my Postman account and start viewing insights in the dashboard.

httpbin.org
httpbin.org2878×1544 248 KB

Thanks,
GT