# \#help

**URL:** https://community.postman.com/tag/help/32.md

[Latest](https://community.postman.com/latest.md) · [Categories](https://community.postman.com/categories.md) · [Tags](https://community.postman.com/tags.md)

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## [Deleted collection from a workspace. Is there a way to get it back?](https://community.postman.com/t/deleted-collection-from-a-workspace-is-there-a-way-to-get-it-back/1940)

<div class="topic-metadata">

**Author:** [@basitsaeed.vd](https://community.postman.com/u/basitsaeed.vd)\
**Replies:** 9\
**Last updated:** [May 8, 2026, 2:36am UTC](https://community.postman.com/t/deleted-collection-from-a-workspace-is-there-a-way-to-get-it-back/1940 "2026-05-08T02:36:15Z")

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I mistakenly removed a collection that I made in an assumption that I would have it available in the other workspace that I shared it on. Is there a way to get it back? Thanks!

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## [No response for Postman Classroom Program](https://community.postman.com/t/no-response-for-postman-classroom-program/85600)

<div class="topic-metadata">

**Author:** [@santhosh-nc](https://community.postman.com/u/santhosh-nc)\
**Replies:** 4\
**Last updated:** [March 16, 2026, 2:14am UTC](https://community.postman.com/t/no-response-for-postman-classroom-program/85600 "2026-03-16T02:14:45Z")

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I applied for Postman Classroom Program but I haven’t received any response for the same

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## [Location is not available](https://community.postman.com/t/location-is-not-available/85590)

<div class="topic-metadata">

**Author:** [@izana6716](https://community.postman.com/u/izana6716)\
**Replies:** 1\
**Last updated:** [October 17, 2025, 9:13am UTC](https://community.postman.com/t/location-is-not-available/85590 "2025-10-17T09:13:44Z")

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I just installed postman and when i am trying to run it it it loads just for a second and then goes away, when I open task manager, it’s already running in the background. I tried uninstalling and then installing again b…

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## [Postman Desktop Agent Installation](https://community.postman.com/t/postman-desktop-agent-installation/84726)

<div class="topic-metadata">

**Author:** [@angeloaborque](https://community.postman.com/u/angeloaborque)\
**Replies:** 3\
**Last updated:** [September 16, 2025, 1:16pm UTC](https://community.postman.com/t/postman-desktop-agent-installation/84726 "2025-09-16T13:16:30Z")

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Hey guys! I’m new to Postman and to web development. I’m trying to paste a link in the GET section, but it requires me to use Desktop Agent. I installed it on my computer, but after trying to install it, it just closes, …

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## [How do I disable "Helper" pop up?](https://community.postman.com/t/how-do-i-disable-helper-pop-up/83713)

<div class="topic-metadata">

**Author:** [@cjobson](https://community.postman.com/u/cjobson)\
**Replies:** 1\
**Last updated:** [August 20, 2025, 7:28am UTC](https://community.postman.com/t/how-do-i-disable-helper-pop-up/83713 "2025-08-20T07:28:35Z")

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I’ve seen some other posts about this topic- but I repeatedly get the “install Postman Helper Tool” installation attempt popup box (at least 5 times a day). I am using a work computer so I do not have permanent admin acc…

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## [Questions regarding the Basic plan](https://community.postman.com/t/questions-regarding-the-basic-plan/83548)

<div class="topic-metadata">

**Author:** [@ahteral](https://community.postman.com/u/ahteral)\
**Replies:** 1\
**Last updated:** [August 15, 2025, 5:57am UTC](https://community.postman.com/t/questions-regarding-the-basic-plan/83548 "2025-08-15T05:57:33Z")

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Apologies if this question has been raised previously. I have a Free Postman account and require the ability to collaborate within a workspace alongside my team members. (7) At present, they all hold free accounts. Can …

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## [Postman flows - module block is not taking input object from the start block and is null](https://community.postman.com/t/postman-flows-module-block-is-not-taking-input-object-from-the-start-block-and-is-null/75325)

<div class="topic-metadata">

**Author:** [@avionics-specialist3](https://community.postman.com/u/avionics-specialist3)\
**Replies:** 1\
**Last updated:** [February 12, 2025, 10:33pm UTC](https://community.postman.com/t/postman-flows-module-block-is-not-taking-input-object-from-the-start-block-and-is-null/75325 "2025-02-12T22:33:53Z")

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I have created two flows one which uses old flow module and other one which uses new flow module block. Now the issue with new module block is when i try to send the same object even with same configuration like allow fu…

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## [Couldn't access this workspace on Desktop App](https://community.postman.com/t/couldnt-access-this-workspace-on-desktop-app/74855)

<div class="topic-metadata">

**Author:** [@jelmer](https://community.postman.com/u/jelmer)\
**Replies:** 1\
**Last updated:** [February 5, 2025, 11:51pm UTC](https://community.postman.com/t/couldnt-access-this-workspace-on-desktop-app/74855 "2025-02-05T23:51:36Z")

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yesterday the update for the desktop app 11.31.0 went through since then i cannot connect to Workspaces The sign in button on the right top is not responsive. Under workspaces i can use sign in This goes through …

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## [Not able to use flows as module which has request block and using variable](https://community.postman.com/t/not-able-to-use-flows-as-module-which-has-request-block-and-using-variable/74632)

<div class="topic-metadata">

**Author:** [@avionics-specialist3](https://community.postman.com/u/avionics-specialist3)\
**Replies:** 1\
**Last updated:** [January 30, 2025, 12:17pm UTC](https://community.postman.com/t/not-able-to-use-flows-as-module-which-has-request-block-and-using-variable/74632 "2025-01-30T12:17:25Z")

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I’m having trouble using one flow as a module in another flow. The request block in the flow that I’m using as a module contains a body that contains the variable {{payload}}. Additionally, the pre-request script in the …

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## [Kalviyo and Make.com integration](https://community.postman.com/t/kalviyo-and-make-com-integration/73821)

<div class="topic-metadata">

**Author:** [@mission-observer-463](https://community.postman.com/u/mission-observer-463)\
**Replies:** 0\
**Last updated:** [January 15, 2025, 9:00am UTC](https://community.postman.com/t/kalviyo-and-make-com-integration/73821 "2025-01-15T09:00:35Z")

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Hello, I am encoutering an issue with make.com and Klaviyo and your help will be much appreciated :pray: I want to get an event on google calendar and get its attendees, then send the attendees to a list on klaviyo. T…

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## [freeCodeCamp API Test Automation for Beginners. Issue with assignment #2](https://community.postman.com/t/freecodecamp-api-test-automation-for-beginners-issue-with-assignment-2/73128)

<div class="topic-metadata">

**Author:** [@klayne1129](https://community.postman.com/u/klayne1129)\
**Replies:** 2\
**Last updated:** [December 27, 2024, 1:57am UTC](https://community.postman.com/t/freecodecamp-api-test-automation-for-beginners-issue-with-assignment-2/73128 "2024-12-27T01:57:14Z")

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Hi there. I’m having an issue with Assignment 2 for Postman API Test Automation for Beginners by freecodecamp by ‪@vdespa‬. I am having the same error as @mortypython1 but the fix listed in that post did not resolve my …

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## [Couldn’t Load Workspaces In Postman Desktop](https://community.postman.com/t/couldn-t-load-workspaces-in-postman-desktop/72591)

<div class="topic-metadata">

**Author:** [@satellite-saganist11](https://community.postman.com/u/satellite-saganist11)\
**Replies:** 6\
**Last updated:** [December 20, 2024, 9:22am UTC](https://community.postman.com/t/couldn-t-load-workspaces-in-postman-desktop/72591 "2024-12-20T09:22:31Z")

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I’m experiencing an issue where the workspace is not loading on the Postman app. The error message is “Couldn’t load the workspaces. Just a faulty wire. Try reloading.”

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## [SSLKEYLOGFILE Support](https://community.postman.com/t/sslkeylogfile-support/71910)

<div class="topic-metadata">

**Author:** [@aimanamer](https://community.postman.com/u/aimanamer)\
**Replies:** 0\
**Last updated:** [December 1, 2024, 10:24pm UTC](https://community.postman.com/t/sslkeylogfile-support/71910 "2024-12-01T22:24:09Z")

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Hello Does postman support logging ssl keys to SSLKEYLOGFILE variable? I want to decrypt encrypted api calls to our application for debug purpuse. Thanks.

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## [Issue with URL-Encoding in Postman Code Blocks](https://community.postman.com/t/issue-with-url-encoding-in-postman-code-blocks/71461)

<div class="topic-metadata">

**Author:** [@gladwingt](https://community.postman.com/u/gladwingt)\
**Replies:** 8\
**Last updated:** [November 21, 2024, 5:11pm UTC](https://community.postman.com/t/issue-with-url-encoding-in-postman-code-blocks/71461 "2024-11-21T17:11:01Z")

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Issue with URL-Encoding in Postman Code Blocks Hey Postman team, I’ve noticed that when adding scripts to documentation or the visualizer in Postman, the code blocks are URL-encoded(e.g., spaces as %20, = as %3D) or Imp…

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## [Postman with GIT failing on desktop and web](https://community.postman.com/t/postman-with-git-failing-on-desktop-and-web/69516)

<div class="topic-metadata">

**Author:** [@squeekazoit](https://community.postman.com/u/squeekazoit)\
**Replies:** 2\
**Last updated:** [October 10, 2024, 10:13am UTC](https://community.postman.com/t/postman-with-git-failing-on-desktop-and-web/69516 "2024-10-10T10:13:55Z")

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We are using postman on win10/11, and within the last couple weeks, the entire program/git implementation seems to be getting worse and worse. opening requests just opens a blank tab and causes the app to lag it forget…

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## [Can not switch to workspace](https://community.postman.com/t/can-not-switch-to-workspace/46181)

<div class="topic-metadata">

**Author:** [@mission-meteorologi6](https://community.postman.com/u/mission-meteorologi6)\
**Replies:** 22\
**Last updated:** [September 3, 2024, 12:32pm UTC](https://community.postman.com/t/can-not-switch-to-workspace/46181 "2024-09-03T12:32:11Z")

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My question: My postman said that “You are online, Now you can switch to a workspace to collaborate and sync your work.” but when I click on the Switch to Workspace button, It take 1s to blank the screen and it’s show …

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## [Postman echo https echoes as http V2](https://community.postman.com/t/postman-echo-https-echoes-as-http-v2/67090)

<div class="topic-metadata">

**Author:** [@DanAvni](https://community.postman.com/u/DanAvni)\
**Replies:** 0\
**Last updated:** [August 25, 2024, 11:47am UTC](https://community.postman.com/t/postman-echo-https-echoes-as-http-v2/67090 "2024-08-25T11:47:58Z")

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Following my question Postman echo https echoes as http the issue has returned and again https requests echo as http

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## [Mock server always returning "mockRequestNotFoundError"](https://community.postman.com/t/mock-server-always-returning-mockrequestnotfounderror/63835)

<div class="topic-metadata">

**Author:** [@epablom](https://community.postman.com/u/epablom)\
**Replies:** 3\
**Last updated:** [July 31, 2024, 11:31am UTC](https://community.postman.com/t/mock-server-always-returning-mockrequestnotfounderror/63835 "2024-07-31T11:31:59Z")

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I created a new collection with a single request to learn how to use Postman mock servers and, while I managed to successfully make it private, return different examples for a single route depending on query parameters… …

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## [Upload binary from a given path](https://community.postman.com/t/upload-binary-from-a-given-path/64405)

<div class="topic-metadata">

**Author:** [@davidronen](https://community.postman.com/u/davidronen)\
**Replies:** 0\
**Last updated:** [July 22, 2024, 12:53pm UTC](https://community.postman.com/t/upload-binary-from-a-given-path/64405 "2024-07-22T12:53:05Z")

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Hi I am currently using ‘POST’ data from binary in the request body (see screenshot below). The data is uploaded from a location on my system, external from ‘Postman’. The issue is that the content of the file is dai…

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## [How to add a badge to a profile?](https://community.postman.com/t/how-to-add-a-badge-to-a-profile/63343)

<div class="topic-metadata">

**Author:** [@madushaprasad](https://community.postman.com/u/madushaprasad)\
**Replies:** 1\
**Last updated:** [July 3, 2024, 11:03am UTC](https://community.postman.com/t/how-to-add-a-badge-to-a-profile/63343 "2024-07-03T11:03:39Z")

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I have a Postman API Fundamentals Student Expert badge, but it has not been added to my community profile. So I would like to know how to add that badge to my profile. here is the verified badge link : Postman API Funda…

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## [Can\`t access team workspace](https://community.postman.com/t/can-t-access-team-workspace/60259)

<div class="topic-metadata">

**Author:** [@aerospace-engineer11](https://community.postman.com/u/aerospace-engineer11)\
**Replies:** 0\
**Last updated:** [April 24, 2024, 1:13am UTC](https://community.postman.com/t/can-t-access-team-workspace/60259 "2024-04-24T01:13:35Z")

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Hi, I was using the team for free, but when I invited collaborators to the team, it became a basic trial with 4 members. However, when the trial period ended, I couldn’t access the workspace. So, I reduced the team to 3 …

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## [Check first value from nested array then stop checking](https://community.postman.com/t/check-first-value-from-nested-array-then-stop-checking/59896)

<div class="topic-metadata">

**Author:** [@carleyprice](https://community.postman.com/u/carleyprice)\
**Replies:** 1\
**Last updated:** [April 12, 2024, 6:50pm UTC](https://community.postman.com/t/check-first-value-from-nested-array-then-stop-checking/59896 "2024-04-12T18:50:13Z")

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Hello! I’m trying to check the value entry from the first array entry under history\>field\_2 from this response (scroll to history section at end of the response). { "formMetadataId": "65f84db93192455ba7206094", …

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## [How to update variables to manage JWT in postman flows](https://community.postman.com/t/how-to-update-variables-to-manage-jwt-in-postman-flows/58300)

<div class="topic-metadata">

**Author:** [@davidaraya](https://community.postman.com/u/davidaraya)\
**Replies:** 1\
**Last updated:** [February 29, 2024, 8:20pm UTC](https://community.postman.com/t/how-to-update-variables-to-manage-jwt-in-postman-flows/58300 "2024-02-29T20:20:31Z")

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Hi, i’m currently working on a workflow where I need 2 different roles to perform tasks. when I run the request of the first role I store the access token (JWT) in a variable: After some other operations, I need to lo…

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## [Does Postman require a paid license?](https://community.postman.com/t/does-postman-require-a-paid-license/58298)

<div class="topic-metadata">

**Author:** [@tunckeskin](https://community.postman.com/u/tunckeskin)\
**Replies:** 1\
**Last updated:** [February 29, 2024, 1:35pm UTC](https://community.postman.com/t/does-postman-require-a-paid-license/58298 "2024-02-29T13:35:23Z")

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Does Postman require a paid license? I found this information online but it doesn’t state in the official postman web page. The free tier of Postman, also known as Postman Team, includes the following features: Colla…

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## [Unable to load data after sign in](https://community.postman.com/t/unable-to-load-data-after-sign-in/58231)

<div class="topic-metadata">

**Author:** [@quanming338055](https://community.postman.com/u/quanming338055)\
**Replies:** 1\
**Last updated:** [February 28, 2024, 1:37pm UTC](https://community.postman.com/t/unable-to-load-data-after-sign-in/58231 "2024-02-28T13:37:39Z")

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once restart my desktop, can’t use postman anymore. if I don’t sign in, I can send HTTP request, but once I sign in, it continue circling, only display: Unable to load data We are trying to establish a connection wi…

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## [How to download older postman versions](https://community.postman.com/t/how-to-download-older-postman-versions/55393)

<div class="topic-metadata">

**Author:** [@Penguinsama](https://community.postman.com/u/Penguinsama)\
**Replies:** 0\
**Last updated:** [December 6, 2023, 8:14pm UTC](https://community.postman.com/t/how-to-download-older-postman-versions/55393 "2023-12-06T20:14:44Z")

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I looked and found a few answered questions, but they all say links can be found in the changelog (which I do not see any download links here: Release Notes v10 | Postman) Also all the download links shared are returnin…

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## [Confirm Submissions: Postman 30 Day Challenge](https://community.postman.com/t/confirm-submissions-postman-30-day-challenge/54235)

<div class="topic-metadata">

**Author:** [@technical-administr1](https://community.postman.com/u/technical-administr1)\
**Replies:** 2\
**Last updated:** [November 3, 2023, 11:31am UTC](https://community.postman.com/t/confirm-submissions-postman-30-day-challenge/54235 "2023-11-03T11:31:15Z")

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Good day, I am currently at day 03 of the 30 days postman challenge, been learning a whole lot. I would like to confirm about how submissions are done. Once I submit via the submit request, would it be recorded?

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## [Scheduled runs throws 401Unauthorized but manual run passes](https://community.postman.com/t/scheduled-runs-throws-401unauthorized-but-manual-run-passes/54054)

<div class="topic-metadata">

**Author:** [@priyadharrsini](https://community.postman.com/u/priyadharrsini)\
**Replies:** 3\
**Last updated:** [October 30, 2023, 1:37pm UTC](https://community.postman.com/t/scheduled-runs-throws-401unauthorized-but-manual-run-passes/54054 "2023-10-30T13:37:30Z")

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I have scheduled a collection run which is throwing 401 Unauthorized error for all the requests in the collection. But it is passing when ran manually. I have refreshed the Oauth2.0 token that I am using and included pr…

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## [Need link to download the POSTMAN 9.31.0 Versiom](https://community.postman.com/t/need-link-to-download-the-postman-9-31-0-versiom/53522)

<div class="topic-metadata">

**Author:** [@sourav\_cse60](https://community.postman.com/u/sourav_cse60)\
**Replies:** 2\
**Last updated:** [October 23, 2023, 4:39pm UTC](https://community.postman.com/t/need-link-to-download-the-postman-9-31-0-versiom/53522 "2023-10-23T16:39:36Z")

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A couple of my team members recently migrated to Mac Apple Chip platform and still we have some dependency to use the 9.31.0. Please help me to download the same version.

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## [Switch Statements not running](https://community.postman.com/t/switch-statements-not-running/53372)

<div class="topic-metadata">

**Author:** [@jamesyk34](https://community.postman.com/u/jamesyk34)\
**Replies:** 4\
**Last updated:** [October 17, 2023, 2:22pm UTC](https://community.postman.com/t/switch-statements-not-running/53372 "2023-10-17T14:22:52Z")

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I have this test where I can’t get the switch statement to run. What am I missing ? I can get the commented out if statement to run ok // Get the value of TestName from the csv file var testName = pm.iterationData.get(…

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