# Sync icon always rotating, not doing any changes **URL:** \ **Category:** Help Hub\ **Tags:** sync\ **Created:** [June 9, 2020, 6:41am UTC](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222 "2020-06-09T06:41:48Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ekaterina.sh](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@ekaterina.sh](https://community.postman.com/u/ekaterina.sh)\ **Post date:** [June 9, 2020, 6:41am UTC](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222/1 "2020-06-09T06:41:48Z")
After updating to 7.26 sync icon doesn’t stop, the sync icon always rotating while not doing any changes ---
**Author:** ![Kurmavatar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/kurmavatar/32/3026_2.png) [@Kurmavatar](https://community.postman.com/u/Kurmavatar)\ **Post date:** [June 9, 2020, 1:04pm UTC](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222/2 "2020-06-09T13:04:25Z")
Hi @ekaterina.sh Not great to hear about this experience. Could you provide us the logs as per the below article: > **[How to open my logs directory](https://support.postman.com/hc/en-us/articles/360047765713-Where-can-I-find-logs-for-the-Postman-Application-)** > > Logs for the Postman app can be found in the following directories, depending on your operating system. > macOS > > Copy this path ~/Library/Application Support/Postman/logs > > > In the Finder on your Mac,... and then submit the same via ticket from the page below and we’ll check on this further: - [https://support.getpostman.com/hc/en-us/requests/new](https://support.getpostman.com/hc/en-us/requests/new) ---
**Author:** ![AmandFZ](https://avatars.discourse-cdn.com/v4/letter/a/e36b37/32.png) [@AmandFZ](https://community.postman.com/u/AmandFZ)\ **Post date:** [June 12, 2020, 7:56am UTC](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222/3 "2020-06-12T07:56:26Z")
Hi, I have the same problem. The sync blue icon rotate indefinitely. The logs are: [22632][1591948195831][main][info][“PluginHost - Booted for 9th time”] [22632][1591948195850][main][error][{“name”:“Error”,“message”:“PluginHost exited with code 127”,“stack”:“Error: PluginHost exited with code 127\n at PluginHost.onHostExit (/snap/postman/95/usr/share/Postman/resources/app/node\_modules/[@postman](https://community.postman.com/groups/postman)/app-plugins-host/index.js:100:21)\n at emitTwo (events.js:125:13)\n at ChildProcess.emit (events.js:213:7)\n at Process.ChildProcess.\_handle.onexit (internal/child\_process.js:200:12)”}] [22632][1591948195851][main][error][{“name”:“Error”,“message”:“Trying to boot plugin host for 10th time”,“stack”:“Error: Trying to boot plugin host for 10th time\n at PluginHost.bootHost (/snap/postman/95/usr/share/Postman/resources/app/node\_modules/[@postman](https://community.postman.com/groups/postman)/app-plugins-host/index.js:23:23)\n at PluginHost.onHostExit (/snap/postman/95/usr/share/Postman/resources/app/node\_modules/[@postman](https://community.postman.com/groups/postman)/app-plugins-host/index.js:101:10)\n at emitTwo (events.js:125:13)\n at ChildProcess.emit (events.js:213:7)\n at Process.ChildProcess.\_handle.onexit (internal/child\_process.js:200:12)”}] I tried to sign out and sign in again, to uninstall and reinstall the app, it is the same. I’m on Ubuntu 18.04.3 LTS. Someone have an idea ? Thanks ---
**Author:** ![Kurmavatar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/kurmavatar/32/3026_2.png) [@Kurmavatar](https://community.postman.com/u/Kurmavatar)\ **Post date:** [June 12, 2020, 10:47am UTC](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222/4 "2020-06-12T10:47:53Z")
Hi @AmandFZ Sorry to hear you’re facing issues with the application, Could you please write to us at [help@postman.com](mailto:help@postman.com) as mentioned in my above response to help us check this further: > [@Sync icon always rotating, not doing any changes](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222/2): > > Hi @ekaterina.sh Not great to hear about this experience. Could you provide us the logs as per the below article: and then submit the same via ticket from the page below and we’ll check on this further: [https://support.getpostman.com/hc/en-us/requests/new](https://support.getpostman.com/hc/en-us/requests/new) If possible just update the subject of the request with `#Community - Sync Icon keeps loading` to help us track this issue. ---
**Author:** ![AmandFZ](https://avatars.discourse-cdn.com/v4/letter/a/e36b37/32.png) [@AmandFZ](https://community.postman.com/u/AmandFZ)\ **Post date:** [June 12, 2020, 12:20pm UTC](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222/5 "2020-06-12T12:20:37Z")
Done, thank you for your help. ---
**Author:** ![fabianofnl2](https://avatars.discourse-cdn.com/v4/letter/f/35a633/32.png) [@fabianofnl2](https://community.postman.com/u/fabianofnl2)\ **Post date:** [October 9, 2020, 5:44pm UTC](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222/6 "2020-10-09T17:44:35Z")
I have same problem. Was solved ? ---
**Author:** ![Kurmavatar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/kurmavatar/32/3026_2.png) [@Kurmavatar](https://community.postman.com/u/Kurmavatar)\ **Post date:** [October 12, 2020, 5:36am UTC](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222/7 "2020-10-12T05:36:45Z")
Yes, the issue was resolved after updating the application to the latest version. If you are already on the latest version, could you try to sign-out and sign-in - see if that helps? _Please Note:_ _Signing out may delete all your unsaved data, [please take a backup](https://learning.postman.com/docs/getting-started/importing-and-exporting-data/#exporting-data-dumps) before performing the action._ If the issue persists, please [submit a ticket via this link here.](https://support.getpostman.com/hc/en-us/requests/new) ---
**Author:** ![mission-administrat5](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@mission-administrat5](https://community.postman.com/u/mission-administrat5)\ **Post date:** [January 11, 2022, 10:48pm UTC](https://community.postman.com/t/sync-icon-always-rotating-not-doing-any-changes/13222/8 "2022-01-11T22:48:03Z")
I’m on the latest v7.27.1 on Windows 10, while Postman is working great it keeps spinning and draws 20% of my CPU Stand-alone, no team. ![image](https://us1.discourse-cdn.com/getpostman/original/2X/5/50b1842d91b396dcdb0e1e3791082e15df42bbfb.png)