# Problems Sync Data

**URL:** <https://community.postman.com/t/problems-sync-data/15169>\
**Category:** Help Hub\
**Tags:** collections\
**Created:** [August 20, 2020, 1:50am UTC](https://community.postman.com/t/problems-sync-data/15169 "2020-08-20T01:50:40Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![vvannarith](https://avatars.discourse-cdn.com/v4/letter/v/e8c25b/32.png) [@vvannarith](https://community.postman.com/u/vvannarith)\
**Post date:** [August 20, 2020, 1:50am UTC](https://community.postman.com/t/problems-sync-data/15169/1 "2020-08-20T01:50:40Z")

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I have problems with sync collection with teams please help me

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**Author:** ![Kurmavatar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/kurmavatar/32/3026_2.png) [@Kurmavatar](https://community.postman.com/u/Kurmavatar)\
**Post date:** [August 20, 2020, 4:01am UTC](https://community.postman.com/t/problems-sync-data/15169/2 "2020-08-20T04:01:39Z")

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Hi @vvannarith

Welcome to the community 👋

May I know if you are unable to sync or switch to “Team Workspaces” via the app? Could you please try to sign-out and sign-in and see if that helps?

Also, you can now use [Postman on Web](https://go.postman.co/build) more details below:

> [@Announcing Postman for the Web, Now in Open Beta](https://community.postman.com/t/announcing-postman-for-the-web-now-in-open-beta/14192):
>
> Today, we announced a new beta version of Postman that addresses a wide range of requests from our fantastic user community: Postman on the web. You can read the full beta launch announcement [here](https://blog.postman.com/announcing-postman-for-the-web-now-in-open-beta/), and you can access the beta anytime at [https://go.postman.co/build](https://go.postman.co/build). And now, here’s where you come in: We’re sharing this release early because we need your feedback about [making API requests using the web](https://go.postman.co/build), managing your API operations in the cloud, and everything else that you need to do with Post…

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**Author:** ![vvannarith](https://avatars.discourse-cdn.com/v4/letter/v/e8c25b/32.png) [@vvannarith](https://community.postman.com/u/vvannarith)\
**Post date:** [August 21, 2020, 5:29am UTC](https://community.postman.com/t/problems-sync-data/15169/3 "2020-08-21T05:29:18Z")

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Hi @Kurmavatar i still go the problems now all my team is stuck when they’re try to open postman please fix soon for us because now we already used to work with this app so can’t move to web.anyway thanks for your support

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**Author:** ![Kurmavatar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/kurmavatar/32/3026_2.png) [@Kurmavatar](https://community.postman.com/u/Kurmavatar)\
**Post date:** [August 24, 2020, 10:01am UTC](https://community.postman.com/t/problems-sync-data/15169/4 "2020-08-24T10:01:00Z")

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@vvannarith Sure, I do understand. Could you please [submit a ticket](https://support.getpostman.com/hc/en-us/requests/new?_ga=2.66804712.757101819.1568686011-1554341063.1568686011) or write to [help@getpostman.com](mailto:help@getpostman.com) with a screenshot of the sync-error and other additional details to help us check on this further.

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**Author:** ![pid1558](https://avatars.discourse-cdn.com/v4/letter/p/b9e5f3/32.png) [@pid1558](https://community.postman.com/u/pid1558)\
**Post date:** [September 5, 2020, 2:54am UTC](https://community.postman.com/t/problems-sync-data/15169/5 "2020-09-05T02:54:13Z")

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I have an issue with Sync and loosing all my collections. Moreover, I see that sync is continuously running even when I do not have any collections in the work space. Help please? I have already lost two days of my collection and it is so frustrating.

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**Author:** ![Kurmavatar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/kurmavatar/32/3026_2.png) [@Kurmavatar](https://community.postman.com/u/Kurmavatar)\
**Post date:** [September 7, 2020, 11:07am UTC](https://community.postman.com/t/problems-sync-data/15169/6 "2020-09-07T11:07:41Z")

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@pid1558 Sorry to hear that.

We have received your support request on the same. Just letting you know that our team has picked this up and will update you at the earliest! Thanks 🙂
