# Postman 7.24.0 - CPU 83% & Memory very high

**URL:** <https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575>\
**Category:** Help Hub\
**Tags:** performance\
**Created:** [May 12, 2020, 8:23am UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575 "2020-05-12T08:23:54Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![GuyLev](https://avatars.discourse-cdn.com/v4/letter/g/bc8723/32.png) [@GuyLev](https://community.postman.com/u/GuyLev)\
**Post date:** [May 12, 2020, 8:23am UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575/1 "2020-05-12T08:23:54Z")

</div>

I checked this: [CPU usage way too high · Issue #7370 · postmanlabs/postman-app-support · GitHub](https://github.com/postmanlabs/postman-app-support/issues/7370)  
and this: [https://github.com/postmanlabs/postman-app-support/issues/7294](https://github.com/postmanlabs/postman-app-support/issues/7294).

I start Postman and almost immediately it freezes before I can even do anything like delete history or open a collection. I don’t save history anyway, so that should not be an issue.

I have less than 20 collection and only 3 environments.

I closed and opened Postman, and I restarted the laptop.

Now when I run PM, the screen is totally black (!). I can get to my collections by opening a new Postman window.

The ![image](https://us1.discourse-cdn.com/getpostman/original/3X/b/c/bc0786871b3268369753548e01cc6a3b1617c3a4.png) button spins very often.

 ![image](https://us1.discourse-cdn.com/getpostman/original/2X/e/e91a2597007d9ddf24c5025712478ea252b8dae4.png)

It is impossible for me to use PM at this point.

---

<div class="post-metadata">

**Author:** ![Kurmavatar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/kurmavatar/32/3026_2.png) [@Kurmavatar](https://community.postman.com/u/Kurmavatar)\
**Post date:** [May 12, 2020, 9:34am UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575/2 "2020-05-12T09:34:53Z")

</div>

Hi @GuyLev

Sorry to hear about the experience with the application. Could you please post this as comments on the relevant GitHub thread below _on CPU usage_ which should help our team look into this further?

> <https://github.com/postmanlabs/postman-app-support/issues/7294>
>
> \*\*Postman application gets really slow and uses too much of my memory/CPU\*\*
> 
> \*…\*To Reproduce\*\*
> Steps to reproduce the behavior:
> 1. Open the Postman app (windows or Mac)
> 2. Use your collections and send the requests
> Result: After a few minutes using the app, it becomes really slow, the calls takes a long time to be opened as a tab
> 
> \*\*Expected behavior\*\*
> When I click on a request, I need it to open and be ready to be send
> 
> \*\*Screenshots\*\*
> !\[image\](https://user-images.githubusercontent.com/35104798/64608731-9bf72d00-d3cb-11e9-887b-a057364aab75.png)
> 
> \*\*App information (please complete the following information):\*\*
> - Native App
> - Postman Version v7.6.0
> - OS: Windows 10 and macOS Mojave v10.14.6
> 
> \*\*Additional context\*\*
> It's been a while since is like that (since I started using it really), but since last updates is even worse, I have to force stop the application and clean the cache at least 5 times a day to be able to use the application in a acceptable speed.

With regards to the _blank screen and sync issue_, could you submit a ticket and share a screen-record of this behavior along with the logs to check on this issue further?

- [Where can I find logs for Postman application?](https://support.getpostman.com/hc/en-us/articles/360047765713-Where-can-I-find-logs-for-the-Postman-Application-)

- [Submit support Ticket.](https://support.getpostman.com/hc/en-us/requests/new)

Thank you!

---

<div class="post-metadata">

**Author:** ![Alexandre](https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/32.png) [@Alexandre](https://community.postman.com/u/Alexandre)\
**Post date:** [September 1, 2020, 2:40pm UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575/3 "2020-09-01T14:40:22Z")

</div>

I also had this issue with the current version.  
Here is a possible explanation and working solution for users experimenting this today :

In my case, this happened because Postman kept trying to sync my data, but failed to do it (mostly because of corrupted data in my AppData).  
I could see it because the Sync spinner in the top right corner kept spinning and remained blue.

Solution:

1. Save your data ! This is necessary because Postman is failing to sync it…  
You can do it by going in Settings \> Data \> Download all my data including data in workspaces I have joined.

2. Move the corrupted Appdata Postman folders to Postman\_backup for example (this can still be useful if you forgot to save something…):  
C:\Users\<user\>\AppData\Local\Postman -\> C:\Users\<user\>\AppData\Local\Postman\_backup  
C:\Users\<user\>\AppData\Roaming\Postman -\> C:\Users\<user\>\AppData\Roaming\Postman\_backup

3. Re-install Postman

4. Re-import your data by going in Settings \> Data \> Import Data

---

<div class="post-metadata">

**Author:** ![wsszh](https://avatars.discourse-cdn.com/v4/letter/w/4491bb/32.png) [@wsszh](https://community.postman.com/u/wsszh)\
**Post date:** [October 15, 2020, 2:14am UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575/4 "2020-10-15T02:14:53Z")

</div>

Thanks! It works perfectly!

---

<div class="post-metadata">

**Author:** ![NoorAhamed](https://avatars.discourse-cdn.com/v4/letter/n/3e96dc/32.png) [@NoorAhamed](https://community.postman.com/u/NoorAhamed)\
**Post date:** [January 22, 2021, 9:08pm UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575/5 "2021-01-22T21:08:10Z")

</div>

Faced same issue, followed the steps as given above and it worked perfectly!! thanks

---

<div class="post-metadata">

**Author:** ![\_devspo](https://avatars.discourse-cdn.com/v4/letter/_/a88e57/32.png) [@\_devspo](https://community.postman.com/u/_devspo)\
**Post date:** [June 5, 2023, 7:16am UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575/6 "2023-06-05T07:16:02Z")

</div>

It worked, but why did an error pop up when choosing to import the archive.  
I just renamed the \*\_backup folders to Postman, restarted Postman and the problem went away.

---

<div class="post-metadata">

**Author:** ![supply-astronaut-970](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/supply-astronaut-970/32/25543_2.png) [@supply-astronaut-970](https://community.postman.com/u/supply-astronaut-970)\
**Post date:** [August 31, 2023, 3:07pm UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575/7 "2023-08-31T15:07:31Z")

</div>

I have the same issue, idle Postman is using 20% of my i9-13900HX CPU which is a lot.  
However it does not seem to be related to any sync issue

 ![image](https://us1.discourse-cdn.com/getpostman/original/3X/f/4/f4f1875701f012ee4acc45ad2782bdfd43418d10.png)

---

<div class="post-metadata">

**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [August 31, 2023, 3:10pm UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575/8 "2023-08-31T15:10:50Z")

</div>

Hey @supply-astronaut-970 👋

Welcome to the Postman Community! :postman:

Could I please ask that you add your comment and details to the GH thread here:

> <https://github.com/postmanlabs/postman-app-support/issues/7294>
>
> \*\*Postman application gets really slow and uses too much of my memory/CPU\*\*
> 
> \*…\*To Reproduce\*\*
> Steps to reproduce the behavior:
> 1. Open the Postman app (windows or Mac)
> 2. Use your collections and send the requests
> Result: After a few minutes using the app, it becomes really slow, the calls takes a long time to be opened as a tab
> 
> \*\*Expected behavior\*\*
> When I click on a request, I need it to open and be ready to be send
> 
> \*\*Screenshots\*\*
> !\[image\](https://user-images.githubusercontent.com/35104798/64608731-9bf72d00-d3cb-11e9-887b-a057364aab75.png)
> 
> \*\*App information (please complete the following information):\*\*
> - Native App
> - Postman Version v7.6.0
> - OS: Windows 10 and macOS Mojave v10.14.6
> 
> \*\*Additional context\*\*
> It's been a while since is like that (since I started using it really), but since last updates is even worse, I have to force stop the application and clean the cache at least 5 times a day to be able to use the application in a acceptable speed.

t’s the best way to get this in front of the development teams and not lost in a Postman User Community thread. 🙏

---

<div class="post-metadata">

**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [August 31, 2023, 3:10pm UTC](https://community.postman.com/t/postman-7-24-0-cpu-83-memory-very-high/12575/9 "2023-08-31T15:10:54Z")

</div>


