# Newman Service Limit not increased after upgrade from Free

**URL:** <https://community.postman.com/t/newman-service-limit-not-increased-after-upgrade-from-free/59637>\
**Category:** Help Hub\
**Tags:** newman-project, limit\
**Created:** [April 5, 2024, 1:16pm UTC](https://community.postman.com/t/newman-service-limit-not-increased-after-upgrade-from-free/59637 "2024-04-05T13:16:27Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![karpar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/karpar/32/28124_2.png) [@karpar](https://community.postman.com/u/karpar)\
**Post date:** [April 5, 2024, 1:16pm UTC](https://community.postman.com/t/newman-service-limit-not-increased-after-upgrade-from-free/59637/1 "2024-04-05T13:16:27Z")

</div>

Hi,

I reached a limit on 1000 API calls when using the Newman, see error message at end. Received a mail and could also see in “Resource usage” that limit have been reached.

I upgraded from Free to Basic that should entitle you to 10000 API calls. “Resource usage” is showing 0 of 10000 but I still have the same issue.

If I’m using POSTMAN directly it’s working.

How can this problem be solved?

Error: collection could not be loaded  
Error fetching the resource from the provided URL. Ensure that the URL is valid.  
Service limit exhausted. Please contact your team admin.

---

<div class="post-metadata">

**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [April 5, 2024, 4:44pm UTC](https://community.postman.com/t/newman-service-limit-not-increased-after-upgrade-from-free/59637/2 "2024-04-05T16:44:08Z")

</div>

Hey @karpar 👋

Welcome to the Postman Community! :postman:

Newman doesn’t have a _limit_ but what I believe you mean is the Postman API _limit_. Are you using that within the Newman command to get the Collection for the run?

Could you expand on what you mean by this please?

> If I’m using POSTMAN directly it’s working.

---

<div class="post-metadata">

**Author:** ![karpar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/karpar/32/28124_2.png) [@karpar](https://community.postman.com/u/karpar)\
**Post date:** [April 7, 2024, 8:59pm UTC](https://community.postman.com/t/newman-service-limit-not-increased-after-upgrade-from-free/59637/3 "2024-04-07T20:59:21Z")

</div>

Hi Danny,

Thank you for your fast reply.

I was a little confused when I wrote the first email but hope this will be clearer.

This is how I use POSTMAN:

- “Newman run…” in cmd window
- “Newman run…” triggered by Jenkins in a shell.
- Selecting the send button for the requests, one by one, in the collection.
- Using Runner feature in POSTMAN (not very often)

I use the “Share via API” feature to run my collection in Newman.

This is the command and response in cmd window:

> newman run [https://api.postman.com/collections/16357270-9d9127f0-xxxx-4540-xxxx-afdc68b40c40?access\_key=xxxx-xxxxxx74BQZMR9CZ24xxxxxxx](https://api.postman.com/collections/16357270-9d9127f0-xxxx-4540-xxxx-afdc68b40c40?access_key=xxxx-xxxxxx74BQZMR9CZ24xxxxxxx) -e envInitiate.json -r htmlextra --reporter-htmlextra-title “Verify delete 1” -d 1Del1Food.json  
> error: collection could not be loaded  
> Error fetching the resource from the provided URL. Ensure that the URL is valid.  
> Service limit exhausted. Please contact your team admin.

My collection is not sending any request towards POSTMAN. It’s only sending request to the system I’m testing.

BR.  
Kåre

---

<div class="post-metadata">

**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [April 7, 2024, 9:24pm UTC](https://community.postman.com/t/newman-service-limit-not-increased-after-upgrade-from-free/59637/4 "2024-04-07T21:24:53Z")

</div>

By using the Postman API to get your Collection ([https://api.postman](https://api.postman)…) , you’re eating into the limits imposed on that feature as per your licence type.

As a workaround and to get you unblocked, you could export the Collection as a JSON file and then use that in your project, rather than calling the Postman API to get your Collection each time.

---

<div class="post-metadata">

**Author:** ![karpar](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/karpar/32/28124_2.png) [@karpar](https://community.postman.com/u/karpar)\
**Post date:** [April 8, 2024, 8:58am UTC](https://community.postman.com/t/newman-service-limit-not-increased-after-upgrade-from-free/59637/5 "2024-04-08T08:58:22Z")

</div>

Hi Danny,

Thanks a lot for the solution. Works like a charm. I will implement this in my Jenkins build.

According to POSTMAN GUI I have used 0 of 10000 POSTMAN API request but I have asked POSTMAN helpdesk about it so no need to answer that question here. I will update this post if I get answer on that. Could be me misunderstanding something. Since I now have a solution this does not block me anymore.

Again thanks a lot and have a nice week,  
Kåre

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/system/32/29796_2.png) [@system](https://community.postman.com/u/system)\
**Post date:** [April 11, 2024, 8:58am UTC](https://community.postman.com/t/newman-service-limit-not-increased-after-upgrade-from-free/59637/6 "2024-04-11T08:58:36Z")

</div>

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.
