# Lost all collections when logging in with new machine

**URL:** <https://community.postman.com/t/lost-all-collections-when-logging-in-with-new-machine/44183>\
**Category:** Help Hub\
**Created:** [February 20, 2023, 3:34am UTC](https://community.postman.com/t/lost-all-collections-when-logging-in-with-new-machine/44183 "2023-02-20T03:34:29Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![research-physicist-4](https://avatars.discourse-cdn.com/v4/letter/r/df788c/32.png) [@research-physicist-4](https://community.postman.com/u/research-physicist-4)\
**Post date:** [February 20, 2023, 3:34am UTC](https://community.postman.com/t/lost-all-collections-when-logging-in-with-new-machine/44183/1 "2023-02-20T03:34:29Z")

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The mac I was using is fried and will not start up. I downloaded Postman on my new Mac and logged in.

When I logged in all of my collections (well over 100) are gone! Everything including workspaces, etc.

I have tried to contact support but it’s all e-mail so back-and-forth is very slow!

Does anyone know a way to contact and speak with a live person? Or, more importantly, know how I can recover all of my collections form the previous machine?

Thank you!

- Paul