# I received a letter Congratulations on receiving your Postman Student Expert Badge, but the icon in https://badgr.com/backpack/badges I do not see **URL:** \ **Category:** Help Hub\ **Created:** [March 24, 2022, 1:20pm UTC](https://community.postman.com/t/i-received-a-letter-congratulations-on-receiving-your-postman-student-expert-badge-but-the-icon-in-https-badgr-com-backpack-badges-i-do-not-see/33822 "2022-03-24T13:20:25Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![material-candidate-3](https://avatars.discourse-cdn.com/v4/letter/m/a88e4f/32.png) [@material-candidate-3](https://community.postman.com/u/material-candidate-3)\ **Post date:** [March 24, 2022, 1:20pm UTC](https://community.postman.com/t/i-received-a-letter-congratulations-on-receiving-your-postman-student-expert-badge-but-the-icon-in-https-badgr-com-backpack-badges-i-do-not-see/33822/1 "2022-03-24T13:20:25Z")
**Your question may already have an answer on the community forum. Please search for related topics, and then read through the [guidelines](https://community.postman.com/t/about-the-just-getting-started-category/37) before creating a new topic.** > Here’s an outline with best practices for making your inquiry. _My question_: _Details (like screenshots)_: ![image](https://us1.discourse-cdn.com/getpostman/original/2X/b/b515406a5ff138abed1318b53cab3515ac13dbc5.png) _How I found the problem_: _I’ve already tried_: ---
**Author:** ![sahuvikramp](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/sahuvikramp/32/10828_2.png) [@sahuvikramp](https://community.postman.com/u/sahuvikramp)\ **Post date:** [March 28, 2022, 3:19pm UTC](https://community.postman.com/t/i-received-a-letter-congratulations-on-receiving-your-postman-student-expert-badge-but-the-icon-in-https-badgr-com-backpack-badges-i-do-not-see/33822/2 "2022-03-28T15:19:33Z")
Weird! Have you logged in to [badgr.com](http://badgr.com) using the link in your email? Or you have signed up/logged in using different email id? ---
**Author:** ![material-candidate-3](https://avatars.discourse-cdn.com/v4/letter/m/a88e4f/32.png) [@material-candidate-3](https://community.postman.com/u/material-candidate-3)\ **Post date:** [March 29, 2022, 8:17am UTC](https://community.postman.com/t/i-received-a-letter-congratulations-on-receiving-your-postman-student-expert-badge-but-the-icon-in-https-badgr-com-backpack-badges-i-do-not-see/33822/3 "2022-03-29T08:17:57Z")
Yes, I went for the link in my email. ---
**Author:** ![sahuvikramp](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/sahuvikramp/32/10828_2.png) [@sahuvikramp](https://community.postman.com/u/sahuvikramp)\ **Post date:** [March 29, 2022, 12:07pm UTC](https://community.postman.com/t/i-received-a-letter-congratulations-on-receiving-your-postman-student-expert-badge-but-the-icon-in-https-badgr-com-backpack-badges-i-do-not-see/33822/4 "2022-03-29T12:07:30Z")
Maybe @sean.keegan or @kevinc-postman can help you out. 🛩 ---
**Author:** ![kevinc-postman](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/kevinc-postman/32/12774_2.png) [@kevinc-postman](https://community.postman.com/u/kevinc-postman)\ **Post date:** [March 29, 2022, 3:11pm UTC](https://community.postman.com/t/i-received-a-letter-congratulations-on-receiving-your-postman-student-expert-badge-but-the-icon-in-https-badgr-com-backpack-badges-i-do-not-see/33822/5 "2022-03-29T15:11:22Z")
Hey! Sorry to see you are having trouble with this! Could you try re-clicking on the link sent to your email or resubmitting for the badge? ---
**Author:** ![clairefro](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/clairefro/32/9113_2.png) [@clairefro](https://community.postman.com/u/clairefro)\ **Post date:** [March 30, 2022, 7:09pm UTC](https://community.postman.com/t/i-received-a-letter-congratulations-on-receiving-your-postman-student-expert-badge-but-the-icon-in-https-badgr-com-backpack-badges-i-do-not-see/33822/6 "2022-03-30T19:09:06Z")
Are you still having a problem with this? ---
**Author:** ![lahcenebousadia](https://avatars.discourse-cdn.com/v4/letter/l/e9a140/32.png) [@lahcenebousadia](https://community.postman.com/u/lahcenebousadia)\ **Post date:** [April 11, 2023, 8:37am UTC](https://community.postman.com/t/i-received-a-letter-congratulations-on-receiving-your-postman-student-expert-badge-but-the-icon-in-https-badgr-com-backpack-badges-i-do-not-see/33822/7 "2023-04-11T08:37:02Z")
I have the same problem, I have completed the course, but I did’nt receive the badge !!