# Email notification after pull request created

**URL:** <https://community.postman.com/t/email-notification-after-pull-request-created/21222>\
**Category:** Help Hub\
**Tags:** public-workspace\
**Created:** [March 10, 2021, 2:03pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222 "2021-03-10T14:03:16Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![pozil](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/pozil/32/7341_2.png) [@pozil](https://community.postman.com/u/pozil)\
**Post date:** [March 10, 2021, 2:03pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222/1 "2021-03-10T14:03:16Z")

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Hi all, I own a Public Workspace that receives community contributions in the form of Pull Requests. PRs work fine but, unfortunately, I’m not notified when someone submits a new PR. I looked at my notification preferences and everything is enabled.  
Is this the expected behavior as of v8.0.7 or am I missing something?

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**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [March 10, 2021, 4:01pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222/2 "2021-03-10T16:01:24Z")

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Hey @pozil

Great to see you on the community forum 🏆

Is this something that you were seeing and now not seeing in v8.0.7?

I’m currently unable to reproduce the issue from my Public Workspaces but I could fork your [Collection](https://www.postman.com/salesforce-developers/workspace/salesforce-developers/collection/12721794-67cb9baa-e0da-4986-957e-88d8734647e2) and raise a PR to help see if that uncovers anything?

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**Author:** ![pozil](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/pozil/32/7341_2.png) [@pozil](https://community.postman.com/u/pozil)\
**Post date:** [March 10, 2021, 4:16pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222/3 "2021-03-10T16:16:54Z")

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Hi @danny-dainton, thanks for the reply.

Sorry if this was unclear. My issue isn’t specific to v8.0.7, I just mentioned it to leave a trace for when this thread grows old 🙂  
In other words, I’ve never been notified for PRs since I started using Public Workspace. Are you getting notifications?

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**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [March 10, 2021, 4:18pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222/4 "2021-03-10T16:18:55Z")

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I’ve just raised a PR

[https://www.postman.com/salesforce-developers/workspace/salesforce-developers/pull-request/80a85fef-50f2-477b-adb5-8193c98973b9?workspace=34382471-0c97-40e5-a206-f947271665c4](https://www.postman.com/salesforce-developers/workspace/salesforce-developers/pull-request/80a85fef-50f2-477b-adb5-8193c98973b9?workspace=34382471-0c97-40e5-a206-f947271665c4)

Did you see a notification for this one?

Are you using different accounts to raise and receive PRs?

![image](https://us1.discourse-cdn.com/getpostman/original/3X/9/5/95e071e53ead39f79f8ff4c135e01e48e29b81b1.png)

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<div class="post-metadata">

**Author:** ![pozil](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/pozil/32/7341_2.png) [@pozil](https://community.postman.com/u/pozil)\
**Post date:** [March 10, 2021, 4:23pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222/5 "2021-03-10T16:23:43Z")

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Thanks for testing this, I just got notified for your PR.

What is really weird is that I received [another PR](https://www.postman.com/salesforce-developers/workspace/salesforce-developers/pull-request/a8f898d4-b3d3-4f4f-ba21-99d4a4cd5ddb?workspace=34382471-0c97-40e5-a206-f947271665c4) this morning (12+ hours ago) and didn’t receive an email. I just found the PR by sheer luck.

As you noticed, I used different accounts for testing thing.

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**Author:** ![pozil](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/pozil/32/7341_2.png) [@pozil](https://community.postman.com/u/pozil)\
**Post date:** [March 10, 2021, 4:26pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222/6 "2021-03-10T16:26:46Z")

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I think that I know what happened: I only got notified for your PR because you set me as the as the approver.

The previous PR didn’t have an approver so nobody was notified. This is kind of a shame, I think that the collection admin should be notified as a fallback.  
What’s the best way to share this feedback? Should I reach out to support?

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**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [March 10, 2021, 4:32pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222/7 "2021-03-10T16:32:57Z")

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I raised it internally with the team but it would be great if you ‘officially’ raised this as a new issue on our Issue Tracker.

> **[postmanlabs/postman-app-support](https://github.com/postmanlabs/postman-app-support/issues)**
>
> s

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**Author:** ![pozil](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/pozil/32/7341_2.png) [@pozil](https://community.postman.com/u/pozil)\
**Post date:** [March 10, 2021, 4:42pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222/8 "2021-03-10T16:42:23Z")

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Thanks @danny-dainton.  
I’ve created [this issue](https://github.com/postmanlabs/postman-app-support/issues/9711).

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**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [March 10, 2021, 4:45pm UTC](https://community.postman.com/t/email-notification-after-pull-request-created/21222/9 "2021-03-10T16:45:04Z")

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Awesome! Thank you for raising that one 🏆
