# "Couldn't load the workspaces" on win10 after update **URL:** \ **Category:** Help Hub\ **Tags:** workspaces, update-issue, connection\ **Created:** [August 26, 2024, 10:22am UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173 "2024-08-26T10:22:49Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![sesselem](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@sesselem](https://community.postman.com/u/sesselem)\ **Post date:** [August 26, 2024, 10:22am UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173/1 "2024-08-26T10:22:49Z")
Hi! I’ve had my postman account for more than a year and had saved a lot of personal requests. Now after the latest update v.11.9.2 it just doesn’t want to load the workspaces. The problem stays after reloading the computer, reinstalling desktop Postman and in the web version as well. What else can I do? Every other app connected to the web works fine. ---
**Author:** ![sesselem](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@sesselem](https://community.postman.com/u/sesselem)\ **Post date:** [August 26, 2024, 10:25am UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173/2 "2024-08-26T10:25:18Z")
Apparently, it’s a global problem. [Couldn't load the workspaces · Issue #13093 · postmanlabs/postman-app-support · GitHub](https://github.com/postmanlabs/postman-app-support/issues/13093) ---
**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\ **Post date:** [August 26, 2024, 10:38am UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173/3 "2024-08-26T10:38:17Z")
Hey folks, There is currently on outage with one of the internal services, the team are aware of this and are working on a fix. 🙏🏻 Will will provide and update when we have more information. ---
**Author:** ![altimetry-candidate4](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@altimetry-candidate4](https://community.postman.com/u/altimetry-candidate4)\ **Post date:** [August 26, 2024, 1:26pm UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173/4 "2024-08-26T13:26:40Z")
I am also facing same problem, after update postman i stop working. Hope the fixes will refelects on my ends too. BTW how much time it will take to recover? ---
**Author:** ![gbadebo-bello](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/gbadebo-bello/32/12175_2.png) [@gbadebo-bello](https://community.postman.com/u/gbadebo-bello)\ **Post date:** [August 26, 2024, 1:35pm UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173/5 "2024-08-26T13:35:46Z")
@altimetry-candidate4. It should ideally be up now. Are you on Desktop or Web? What OS are you working from? ---
**Author:** ![altimetry-candidate4](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@altimetry-candidate4](https://community.postman.com/u/altimetry-candidate4)\ **Post date:** [August 26, 2024, 2:15pm UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173/7 "2024-08-26T14:15:33Z")
I am on desktop and currently running Windows 11 Pro ---
**Author:** ![gbadebo-bello](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/gbadebo-bello/32/12175_2.png) [@gbadebo-bello](https://community.postman.com/u/gbadebo-bello)\ **Post date:** [August 26, 2024, 2:59pm UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173/8 "2024-08-26T14:59:03Z")
@altimetry-candidate4 Can you share a screenshot of the error you’re getting alongside your user ID? ---
**Author:** ![altimetry-candidate4](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@altimetry-candidate4](https://community.postman.com/u/altimetry-candidate4)\ **Post date:** [August 27, 2024, 8:19am UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173/9 "2024-08-27T08:19:50Z")
It worked when i logged out and logged in again, thanks. ---
**Author:** ![system](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/system/32/29796_2.png) [@system](https://community.postman.com/u/system)\ **Post date:** [September 26, 2024, 8:20am UTC](https://community.postman.com/t/couldnt-load-the-workspaces-on-win10-after-update/67173/10 "2024-09-26T08:20:39Z")
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