# Couldn't load pinned environments

**URL:** <https://community.postman.com/t/couldnt-load-pinned-environments/68747>\
**Category:** Help Hub\
**Tags:** tests, collections\
**Created:** [September 23, 2024, 8:29am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747 "2024-09-23T08:29:47Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![technical-engineer16](https://avatars.discourse-cdn.com/v4/letter/t/a698b9/32.png) [@technical-engineer16](https://community.postman.com/u/technical-engineer16)\
**Post date:** [September 23, 2024, 8:29am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747/1 "2024-09-23T08:29:47Z")

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Hi i was offline and then back to online.  
After that the Postman displayed the next issue

 ![image](https://us1.discourse-cdn.com/getpostman/original/3X/1/b/1bd5bef3ce13bdcacb39d957f818abf3746dce6e.png)

I tried to restrat a few time but the issue remain.

It is a total blocker for the team please provide solution.

Send me an email an I will share logs. I was not able to upload them to this ticket.

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**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [September 23, 2024, 8:54am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747/2 "2024-09-23T08:54:24Z")

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If you’re raising issues that you have seen on the platform, this is not the place to do that.

Could you please raise all issues and feature requests on our GitHub tracker:

> **[Build software better, together](https://github.com/postmanlabs/postman-app-support/issues/new?assignees=&labels=&projects=&template=Bug_report.yml)**
>
> GitHub is where people build software. More than 100 million people use GitHub to discover, fork, and contribute to over 420 million projects.

The links for both of those are on the header of every community page.

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<div class="post-metadata">

**Author:** ![technical-engineer16](https://avatars.discourse-cdn.com/v4/letter/t/a698b9/32.png) [@technical-engineer16](https://community.postman.com/u/technical-engineer16)\
**Post date:** [September 23, 2024, 8:54am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747/3 "2024-09-23T08:54:50Z")

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Hi,

This is total BLOCKER for me and the team.

I tried reloading, but I keep getting the following page (see attached screenshot). As you can see, I am online—evidenced by the fact that I’m able to submit this ticket.

It appears that Postman is blocked. Please address this issue as soon as possible.

Thank you.

 ![image](https://us1.discourse-cdn.com/getpostman/original/3X/5/2/525a58f5c5008d29d79dabc84ea781bcac69a4fa.jpeg)

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<div class="post-metadata">

**Author:** ![technical-engineer16](https://avatars.discourse-cdn.com/v4/letter/t/a698b9/32.png) [@technical-engineer16](https://community.postman.com/u/technical-engineer16)\
**Post date:** [September 23, 2024, 9:47am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747/4 "2024-09-23T09:47:29Z")

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hi Danny i dont understand your response?

My work is blocked how its related to gitHUb?

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<div class="post-metadata">

**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [September 23, 2024, 10:05am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747/5 "2024-09-23T10:05:21Z")

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All issues and feature requests are raised on GitHub, we use that as our tracker. The link I’ve provided on a couple of occasions now, go directly to the forms you need to use to submit issues.

These go directly to the engineering teams who can triage and prioritize those. Those forms also contain places for all the information that the team will require in order to assess the issue.

Anything that gets raised here is likely to get lost in the other topics, that get opened on the Community Forum.

Are you able to still use [https://go.postman.co](https://go.postman.co) to access your Workspaces?

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<div class="post-metadata">

**Author:** ![technical-engineer16](https://avatars.discourse-cdn.com/v4/letter/t/a698b9/32.png) [@technical-engineer16](https://community.postman.com/u/technical-engineer16)\
**Post date:** [September 23, 2024, 10:31am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747/6 "2024-09-23T10:31:13Z")

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> [@danny-dainton](#):
>
> Are you able to still use [https://go.postman.co](https://go.postman.co) to access your Workspaces?

" Are you able to still use [https://go.postman.co](https://go.postman.co/) to access your Workspaces?" NO not able

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<div class="post-metadata">

**Author:** ![technical-engineer16](https://avatars.discourse-cdn.com/v4/letter/t/a698b9/32.png) [@technical-engineer16](https://community.postman.com/u/technical-engineer16)\
**Post date:** [September 24, 2024, 7:23am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747/7 "2024-09-24T07:23:37Z")

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Hi Danny,

We have been blocked for two days now.

As per your advice, I have opened a ticket: [Postman Support Issue #13147](https://github.com/postmanlabs/postman-app-support/issues/13147).

Could you please reach out to the engineering team to understand how long this issue will keep us blocked?

Thank you.

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<div class="post-metadata">

**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [September 24, 2024, 8:03am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747/8 "2024-09-24T08:03:32Z")

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We’ve created an internal issue, the engineering team is looking in to this and will provide more information when it becomes available.

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<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/system/32/29796_2.png) [@system](https://community.postman.com/u/system)\
**Post date:** [October 24, 2024, 8:04am UTC](https://community.postman.com/t/couldnt-load-pinned-environments/68747/9 "2024-10-24T08:04:15Z")

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