# Could not get a response - Error: Client network socket disconnected before secure TLS connection was established **URL:** \ **Category:** Help Hub\ **Tags:** authentication\ **Created:** [November 12, 2019, 8:19pm UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968 "2019-11-12T20:19:17Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![spencer.dicaire](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@spencer.dicaire](https://community.postman.com/u/spencer.dicaire)\ **Post date:** [November 12, 2019, 8:19pm UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/1 "2019-11-12T20:19:17Z")
I have been trying to POST a test order to an API and have been getting the “Could not get any response” message. I have tried the solutions presented here to see if I could work around it but have had no luck. The console log is returning an error that the “Client network socket disconnected before secure TLS connection was established” I’m curious about where I can look to resolve that issue? Not sure if that is a Postman issue or a device issue in regards to accessibility? Postman Version 7.11 Mac OS Mojave 10.14.6 ---
**Author:** ![odanylewycz](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/odanylewycz/32/3240_2.png) [@odanylewycz](https://community.postman.com/u/odanylewycz)\ **Post date:** [November 14, 2019, 5:18am UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/2 "2019-11-14T05:18:18Z")
Hi @spencer.dicaire, Welcome to the community! 👏 To get started, did you disable “SSL Certificate Validation” option in the General Settings? If so, and you are seeing this error with that off, send a screenshot so I can get more familiar with the error you are seeing. Regards, Orest ---
**Author:** ![spencer.dicaire](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@spencer.dicaire](https://community.postman.com/u/spencer.dicaire)\ **Post date:** [November 18, 2019, 9:56pm UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/3 "2019-11-18T21:56:13Z")
Hi Odan, I did try turning off the SSL Certificate Validation. I have reconfirmed the Proxy settings with my teammates, and tried turning off and on a variety of settings to see if it would help. I have also tried to adjust my internet settings to see if it is simply an error with the Wifi I am on. ![17](https://us1.discourse-cdn.com/getpostman/original/3X/7/9/79c5cfe6fb803ed82bdd7cd1565d02bf5d6d059c.png) ![05](https://us1.discourse-cdn.com/getpostman/original/3X/e/4/e4d1fac898c548de06bb1cae11668476e414caa5.png) ![44](https://us1.discourse-cdn.com/getpostman/original/3X/4/c/4c1d5b4b509b9d234fb24956cd607ffce3318d49.png) ---
**Author:** ![odanylewycz](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/odanylewycz/32/3240_2.png) [@odanylewycz](https://community.postman.com/u/odanylewycz)\ **Post date:** [November 19, 2019, 1:19am UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/4 "2019-11-19T01:19:34Z")
Hi @spencer.dicaire, Thanks for the detail. Even when seeing this, it does seem difficult to troubleshoot what the issue is even with what you’ve presented. I can’t think of what the issue could be with what you have provided. The next step that I would do, or ask is to provide a pcap file of when you try to send the api request via the proxy. This network log should provide more detail on the error being encountered. From the error, I am inclined to believe that for some reason, your machine cannot complete a TLS handshake with the server, and might have to do with the cipher suite available on your computer. Using wireshark to get a pcap should help to clear that up. Hope that helps. Regards, Orest ---
**Author:** ![Pawelkolat](https://avatars.discourse-cdn.com/v4/letter/p/51bf81/32.png) [@Pawelkolat](https://community.postman.com/u/Pawelkolat)\ **Post date:** [February 24, 2021, 9:23am UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/5 "2021-02-24T09:23:56Z")
We are having the same issue how did you fix it? ---
**Author:** ![javalenja](https://avatars.discourse-cdn.com/v4/letter/j/b2d939/32.png) [@javalenja](https://community.postman.com/u/javalenja)\ **Post date:** [May 19, 2021, 3:34pm UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/6 "2021-05-19T15:34:00Z")
Hi @spencer.dicaire. Try removing the “s” in https. ---
**Author:** ![hardskillbasit](https://avatars.discourse-cdn.com/v4/letter/h/4bbf92/32.png) [@hardskillbasit](https://community.postman.com/u/hardskillbasit)\ **Post date:** [September 14, 2022, 5:30am UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/8 "2022-09-14T05:30:34Z")
Thank you, it worked for me. ---
**Author:** ![joint-operations-pi6](https://avatars.discourse-cdn.com/v4/letter/j/6a8cbe/32.png) [@joint-operations-pi6](https://community.postman.com/u/joint-operations-pi6)\ **Post date:** [February 6, 2023, 9:39am UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/9 "2023-02-06T09:39:10Z")
Removing he s also worked for me. Thanks ---
**Author:** ![sreeramojus](https://avatars.discourse-cdn.com/v4/letter/s/b9bd4f/32.png) [@sreeramojus](https://community.postman.com/u/sreeramojus)\ **Post date:** [September 21, 2023, 5:57pm UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/10 "2023-09-21T17:57:29Z")
removing s from https result on socket hang up ---
**Author:** ![science-participant3](https://avatars.discourse-cdn.com/v4/letter/s/bc8723/32.png) [@science-participant3](https://community.postman.com/u/science-participant3)\ **Post date:** [November 13, 2023, 8:53am UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/11 "2023-11-13T08:53:30Z")
After removing s from https I’m getting Gateway timeout error ---
**Author:** ![satellite-cosmonaut4](https://avatars.discourse-cdn.com/v4/letter/s/b487fb/32.png) [@satellite-cosmonaut4](https://community.postman.com/u/satellite-cosmonaut4)\ **Post date:** [April 5, 2024, 6:37am UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/12 "2024-04-05T06:37:05Z")
same, how did you resolve ---
**Author:** ![flight-cosmologist-2](https://avatars.discourse-cdn.com/v4/letter/f/9e8a1a/32.png) [@flight-cosmologist-2](https://community.postman.com/u/flight-cosmologist-2)\ **Post date:** [January 3, 2026, 3:34pm UTC](https://community.postman.com/t/could-not-get-a-response-error-client-network-socket-disconnected-before-secure-tls-connection-was-established/8968/13 "2026-01-03T15:34:40Z")
I am facing issue postman these error please help any one ![image](https://us1.discourse-cdn.com/getpostman/original/3X/d/4/d4a513bf1b7f23dba07dac2b9bcbc8b59e1b1ac8.png)