# Cannot Log Into Desktop Client

**URL:** <https://community.postman.com/t/cannot-log-into-desktop-client/46081>\
**Category:** Help Hub\
**Tags:** login\
**Created:** [April 6, 2023, 3:21pm UTC](https://community.postman.com/t/cannot-log-into-desktop-client/46081 "2023-04-06T15:21:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![szhang1024](https://avatars.discourse-cdn.com/v4/letter/s/ecd19e/32.png) [@szhang1024](https://community.postman.com/u/szhang1024)\
**Post date:** [April 6, 2023, 3:21pm UTC](https://community.postman.com/t/cannot-log-into-desktop-client/46081/1 "2023-04-06T15:21:48Z")

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_My question_: The desktop client logged me out. I try to log in. It redirects me to log in using the browser. The browser can successfully negotiate the login and redirects me back to the desktop client. The desktop client remains logged out.

_Details (like screenshots)_:  
 ![image](https://us1.discourse-cdn.com/getpostman/original/3X/d/d/dd4822bfa03d5433688f15cdda396a788aa3d349.png)

_How I found the problem_: I opened the desktop client and was logged out.

_I’ve already tried_:  
I tried both allowing the browser to open the Desktop Client as well as entering the auth token. Neither work.

I tried logging into the web client, and it works. My workspace and requests are all there.

I tried using Chrome and Edge as my default browser to negotiate the login, neither work.

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<div class="post-metadata">

**Author:** ![szhang1024](https://avatars.discourse-cdn.com/v4/letter/s/ecd19e/32.png) [@szhang1024](https://community.postman.com/u/szhang1024)\
**Post date:** [April 6, 2023, 5:21pm UTC](https://community.postman.com/t/cannot-log-into-desktop-client/46081/2 "2023-04-06T17:21:38Z")

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I solved this by following this page to uninstall the desktop client/clear information: [https://support.postman.com/hc/en-us/articles/4410785125271](https://support.postman.com/hc/en-us/articles/4410785125271)

Reinstalling the desktop client then fixed the issue.