# Cannot access monitors

**URL:** <https://community.postman.com/t/cannot-access-monitors/1654>\
**Category:** Help Hub\
**Created:** [May 18, 2018, 7:36am UTC](https://community.postman.com/t/cannot-access-monitors/1654 "2018-05-18T07:36:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TomFoyster](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/tomfoyster/32/621_2.png) [@TomFoyster](https://community.postman.com/u/TomFoyster)\
**Post date:** [May 18, 2018, 7:36am UTC](https://community.postman.com/t/cannot-access-monitors/1654/1 "2018-05-18T07:36:17Z")

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In February I set up some basic monitors, which I’ve been receiving alerts for this week.

I’ve now tried to log in to adjust some of these monitors and I can’t access them. I can see the collections they exist in, but my collections have no monitors - despite me getting regular report emails.

What’s happened?

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<div class="post-metadata">

**Author:** ![godfrzerp](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/godfrzerp/32/11_2.png) [@godfrzerp](https://community.postman.com/u/godfrzerp)\
**Post date:** [May 18, 2018, 7:40am UTC](https://community.postman.com/t/cannot-access-monitors/1654/2 "2018-05-18T07:40:39Z")

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Could you shoot us an email at [help@getpostman.com](mailto:help@getpostman.com), with the IDs of the relevant monitors included? We’ll get this sorted.