# Can not switch to workspace

**URL:** <https://community.postman.com/t/can-not-switch-to-workspace/46181>\
**Category:** Help Hub\
**Tags:** collections, help, api, workspaces, websockets\
**Created:** [April 11, 2023, 3:23am UTC](https://community.postman.com/t/can-not-switch-to-workspace/46181 "2023-04-11T03:23:44Z")\
**Posts on this page:** 3\
**Page:** 2

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**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [May 22, 2024, 11:02am UTC](https://community.postman.com/t/can-not-switch-to-workspace/46181/21 "2024-05-22T11:02:57Z")

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Hey @bukky-oe 👋

Welcome to the Postman Community! :postman:

What do you mean by “_I’m stuck in Scratchpad_”? Which version of Postman are you using?

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**Author:** ![ggotti](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/ggotti/32/28910_2.png) [@ggotti](https://community.postman.com/u/ggotti)\
**Post date:** [June 11, 2024, 4:28am UTC](https://community.postman.com/t/can-not-switch-to-workspace/46181/22 "2024-06-11T04:28:43Z")

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@danny-dainton The issue seems to be that the “Switch to Workspace” screen doesn’t use any custom certificates loaded via `Certificates > CA Settings`. That JavaScript error that @navigation-meteoro16 posted is exactly the issue I’m experiencing (I’m on Version 11.1.14, Postman for Linux, Architecture x64).

This is specifically an issue for companies using **MITM** style proxy systems.

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**Author:** ![zakb](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/zakb/32/28141_2.png) [@zakb](https://community.postman.com/u/zakb)\
**Post date:** [September 3, 2024, 12:32pm UTC](https://community.postman.com/t/can-not-switch-to-workspace/46181/23 "2024-09-03T12:32:11Z")

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I just had the same error and resolved it by logging in here (postman community) via browser.  
After that when I started Postman I got the Windows firewall alert, allowed it and it started working again.

Probably it had some issues to refresh the authentication tokens with [postman.com](http://postman.com).

disclaimer: an image here is for the information purposes. I had the same alert but for Postman.  
 ![mHBx213ONO](https://us1.discourse-cdn.com/getpostman/original/3X/4/7/473959de9993723c0120e1c1f27940071cc6e64f.png)

[Previous page](https://community.postman.com/t/can-not-switch-to-workspace/46181.md?page=1)