# App not connecting

**URL:** <https://community.postman.com/t/app-not-connecting/1523>\
**Category:** Help Hub\
**Created:** [May 2, 2018, 2:28pm UTC](https://community.postman.com/t/app-not-connecting/1523 "2018-05-02T14:28:26Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![ssaini1](https://avatars.discourse-cdn.com/v4/letter/s/c4cdca/32.png) [@ssaini1](https://community.postman.com/u/ssaini1)\
**Post date:** [May 2, 2018, 2:28pm UTC](https://community.postman.com/t/app-not-connecting/1523/1 "2018-05-02T14:28:26Z")

</div>

I always get this error **"There was a problem logging into sync. Please restart the app without logging out.:"**

Postman version is 6.0.10  
Windows

Can anyone help?

---

<div class="post-metadata">

**Author:** ![danny-dainton](https://sea2.discourse-cdn.com/getpostman/user_avatar/community.postman.com/danny-dainton/32/29401_2.png) [@danny-dainton](https://community.postman.com/u/danny-dainton)\
**Post date:** [April 29, 2025, 3:51pm UTC](https://community.postman.com/t/app-not-connecting/1523/2 "2025-04-29T15:51:35Z")

</div>